LEADING THE SHANGRI-LA LUXURY BRAND EXPERIENCE
OUR OPPORTUNITIES TO WOW… New stories, Each hotel is unique.
LUXURY TODAY: Modernisation Localisation Timelessness
SHANGRI-LA’s LUXURY PROMISE:
WHAT LUXURY MEANS TO US… Our stories, What makes us unique.
Experiences inspired in our Asian roots combined with the best of the local culture.
OUR DNA: Who are we as a Brand…
MASTERING THE BASICS:
•
Shangri-La Guiding Principles
• Shangri-La Service Guide (standards) • Shangri-La Values
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