Your Customer Journey with Shropshire Homes
Step 3: Meet the team
Step 1: Choosing your new home Visit our Sales Centres to get all the information you need to choose your dream home.
Meet with our expert Site Manager and Sales Executive to discuss the finer details and answer further questions you may have.
Step 4: Finishes and options Choose your personal touches and make our house your home.
Step 2: Reserving your dream home Sit down with your Sales Executive and complete your reservation process.
Step 7: Handover day
Step 5: Keeping you up-to-date Throughout your journey, you will receive regular contact and updates from your Sales Executive.
On handover day, a member of our team will meet you at your new home to assist.
Step 6: Pre-handover demonstration Close to completion, you will be invited to a pre-handover demonstration with a member of our Quality team.
Step 8: Post-handover
Your Sales Executive and a member of our build team will check in with you soon after you have moved in and our Customer Care team will be in contact a couple of weeks later.
Please ask your Sales Executive for further details on your customer journey.
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