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About Advantech / Corporate Information
Advantech Online Services
Advantech.com Website Through www.advantech.com, we not only offer comprehensive products, but also real-time updated information to our customers. In addition to product information, you also can find case studies of proven applications from diverse sectors. Furthermore, registered MyAdvantech members, can access the RMA service center, updated price lists, and various promotion programs.
Online Store To extend Advantech’s services, we launched the Buy.Advantech online store which offers one-stop shopping for Human Machine Interfaces, Industrial Ethernet networking, Controller & I/O products, plus computing platforms. This eStore offers comprehensive product information to build systems easily, with live expert support to solve problems, online configuration providing easy system customization options, instant quotations, an extensive library of FAQs and all the latest up-to-date downloads and firmware.
Buy.Advantech.com
Online Support Providing superior self-support mechanisms is one of the most essential parts of being a top-tier automation company, and we take pride in the outstanding level of service that we offer. To best support our customers, we’ve created a suite of useful interactive online tools, including:
• Online Training: Self-training documents and videos to provide trainees with integrated information. • Online Catalog: A comprehensive online catalog with extensive product information.
• Technical Documents: Manuals, datasheets, updated drivers and utilities- all available for download through the support portal. • 3D Product Models: Simulated products in 3D format to provide detailed visualizations for evaluation.
support.advantech.com
24/7 Online Service To effectively respond to customers’ questions, our regional call centers support inquiries about: purchasing, shipping, technical, RMA issues and more. Contact your regional call center to get the support you need today.
Global Hotlines
8-800-555-01-50 (Moscow) 8-800-555-81-20 (St. Petersburg)
US / Canada
China
Russia
1-888-576-9668
800-810-0345/8389
Mexico
Taiwan
India
52-01-800-467-2415
0800-777-111
1-800-425-5070/71
Colombia
Japan
Thailand
57-1381-2858
0800-500-1055
66-2-248-3140
Brazil
Korea
Indonesia
0800-770-5355
080-363-9494/9495
62-21-7511939
Singapore
Malaysia (KL)
65-6442-1000
60-3-7725-4188
Europe
00800-2426- 8080/8081
Australia/ New Zealand 1300-308-531
Malaysia (Penang)
60-4-537-9188
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