Sharpes Practice
Doing what your customers expect is part and parcel of being a successful supplier. But doing more than they expect is what marks some suppliers as truly special. Just ask flourishing coach company Sharpes of Nottingham about their relationship with Pirtek Nottingham. It’s a Friday evening and you’re on your way to a heritage coach festival when one of the prize coaches you’re planning to display develops a hydraulic hose fault. Your preferred supplier is more than a hundred miles up the M1 and the rush hour traffic is starting to build up. What do you do? Well, if you’re Neil Sharpe of Sharpes of Nottingham, you call your supplier – Pirtek Nottingham – just the same; because experience tells you that circumnavigating some of the UK’s worst motorway traffic is all in a day’s work for the Fluid Transfer Solutions provider.
“I called Pirtek Nottingham and explained our predicament. I wasn’t surprised when they said they could help,” managing director and one of the company’s founders explains. “What did surprise me was the way in which they came to our rescue.” That rescue came in the shape of Pirtek Nottingham Licensee Steve Maguire who collected the required part and drove it down the M1 at the height of the rush hour. “That kind of service goes above and beyond the average supplier but it is typical of Steve
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