GIVING HOPE TO NEW PATIENTS
My Work as Our New Patient Coordinator
Too often, patients put off coming to the dentist — some from fear of dentistry itself, some from bad past experiences, and some even for fear of being judged or lectured to. As a new patient coordinator, my favorite aspect of my job
the dental field, one that transforms the entire experience of going to the dentist from something most people dread to an appointment they actually look forward to.
is giving hope back to patients who often feel helpless when it comes to their teeth. At Jones Smiles, we do things a little differently. In 2013, I was hired on as the new patient coordinator to welcome incoming patients to their new dental home. After 18 years of practicing
I have also learned that people have some incredible stories to tell, and, typically, they have terrifying past experiences. I’m lucky in that so much of my job is genuinely listening to people completely without judgment. There are two promises I always give to each new patient I see: First, I promise that we will come up with a treatment plan that will fully meet their needs in the best way possible. And second, we will give them hope again. Too many people avoid the dentist to the point where they won’t even smile anymore. They live with shame and embarrassment for fear of being judged. I feel privileged to be able to give them back
“There are two promises I always give to each new patient I see: First, I promise that we will come up with a treatment plan that will fully meet their needs in the best way possible. And second, we will give them hope again.”
as a traditional dental hygienist, I was very
excited to transition into a new position that goes beyond cleaning teeth and lets me connect with patients. Instead of hurrying new patients through the process, I allocate a lot of time to really sit down with them to learn their story, their expectations, and their needs. It’s a totally unique position in
confidence and make them love their smile again for the first time in years. It is truly an honor to meet each and every new patient that walks through our doors at Jones Smiles.
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HOW TO GET STARTED IN THE CHALLENGING WORLD OF ROCK CLIMBING
Rock climbing may be daunting, but you don’t have to have supernaturally chiseled back and arm muscles to do it. And you should do it: Research shows that, far beyond being a prime tool for building muscle strength and cardiovascular endurance, climbing can improve your memory, reduce stress, and help your brain become more effective at solving problems. It would be unwise, however, to just pick a mountain and start clambering up. The first thing you’ll need is guidance. Somebody has to show you the ropes — literally. Whether that means a friend well-versed in the ways of ascension or a professional guide is up to you. The easiest way to get help is just to head over to your local indoor climbing gym, walk up to the front desk, and tell them you’re a newbie. They’ll be happy to set you up with some rental equipment and an experienced instructor. Indoor wall climbs are completely
safe and relatively easy. They’ll have routes available for every skill level, allowing you to increase difficulty at your own pace.
Let your trainer or friend give you the lowdown on climbing lingo. First, you’ve got your harness, a belt that loops around your legs and waist that has attachments to connect to a rope. Metal carabiners will link the rope to your harness. Then, you’ve got your ever-vital belay, a metal doohickey used in belaying — go figure — or rappelling. Belaying is the process of one climber securing the rope for another as they ascend. Rappelling is simply a fancy word for sliding carefully down the rope back to earth. Spend some time on the sidelines observing the veteran climbers. If you have questions, don’t hesitate to ask anyone who might be around. The climbing community is well-known for welcoming new participants; they’ve all been where you are.
WHAT OUR PATIENTS ARE SAYING
“My cleanings feel almost like a trip to the spa or salon rather than the dentist! The office is beautiful and welcoming. All of the staff are exceptionally professional and genuinely friendly. My 8-year- old son also loves coming here. We are able to both be cleaned at the same time, which is a real timesaver.” –HELENA O.
“I am an anxious dental patient. My entire adult life, I have avoided the dentist except for emergencies. I went to Dr. Jones knowing I needed extensive work. Dr. Jones and his staff made me so comfortable from the moment I met them. They are extremely knowledgeable, professional, and truly caring. My anxiety melted away, and I knew I had finally found the dentist I had searched for all my life. Dr. Jones and his staff, Kimberly, Danielle, and Angela, walked me through every step of the way and gave knowledgeable, caring guidance to ensure I would be happy in the end. I have now completed work on 10 teeth. In the past, I could do no work without sedation. I thought the dentist was a painful place before Dr. Jones. I can proudly say I went through all treatment with no sedation and no pain! Dr. Jones and his staff have a lifetime patient with me. I actually look forward to going to the dentist. I wish there were more stars to give out!” –VICKI T.
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GUM DISEASE AND TOOTH LOSS
Your Bleeding Gums Are More Than a Nuisance; They’re a Serious Health Risk
Ever had that nightmare where all your teeth start falling out, one by one? Well, according to the ACP, for 35 million Americans, that nightmare is a reality. That’s the number of people across the U.S. without any teeth, while over 178 million individuals are missing at least a single tooth. Most tooth loss is linked to periodontal disease or bacterial infection of the gums. If not cleaned properly, over time, you are sure to develop gum problems that will eventually lead to tooth loss. In some cases, there isn’t even any warning — no pain or noticeable symptoms appear until the tooth is already lost! Not only that, but gum disease is linked to several serious health conditions, including stroke, diabetes, and heart disease, due to the bacteria in the gums traveling throughout the bloodstream. If your gums bleed when flossing and brushing, it’s likely you suffer from some form of gum disease. Luckily, there are several nonsurgical procedures that can eliminate gum disease when coupled with proper daily oral hygiene. If the infection is not reversed during these early stages of infection, surgery may be your only option.
Don’t let your gums stealthily damage the health of your entire body or get to the point where your teeth are falling out. Tooth loss is more serious than many people realize. Your teeth will shift to compensate, affecting your chewing and resulting in problems obtaining nutrients from your food or even affecting your speech.
Eliminate infection from your gums and watch your life transform. Give us a call today to learn how we can help get your gums back on track!
STREET CORN GRILLED MEXICAN
• ¼ cup mayonnaise • ¼ cup sour cream • ½ cup finely crumbled feta cheese • ½ teaspoon chili powder
• 1 medium clove garlic, minced • ¼ cup finely chopped cilantro leaves
• 4 ears corn, shucked • 1 lime, cut into wedges
1. Set burners of gas grill to high heat and allow to preheat for 5 minutes. 2. Combine mayonnaise, sour cream, cheese, chili powder, garlic, and cilantro in large bowl. Stir until well combined and set aside. 3. Place corn on hot grill, rotating occasionally. Grill until cooked through and charred in spots on all sides (about 8 minutes). 4. Transfer corn to bowl with cheese mixture and use large spoon to evenly coat each ear on all sides. Sprinkle with extra cheese and chili powder and serve immediately with lime wedges.
Recipe inspired by seriouseats.com.
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7330 Spout Springs Road, Suite C15 Flowery Branch, GA 30542 www.JonesSmiles.com 770-965-3048
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Giving Hope to New Patients PAGE1 Climb That Wall! What Our Patients Are Saying PAGE2 Your Mouth Health Grilled Mexican Street Corn Sudoku PAGE3 An Eclipse From Coast to Coast PAGE4
VIEW OF A LIFETIME Where to Watch the Great American Eclipse
Sandhills, North Platte, Nebraska
On August 21, 2017, the greatest show of the summer will take place in the United States: a total solar eclipse! This eclipse will be visible across North America, but the path of totality — the area where the moon completely covers the sun — will only fall in the continental U.S., leading this cosmic event to be called the Great American Eclipse.
In the heartlands, you’ll be hard-pressed to find a more perfect viewing location than the Sandhills of western Nebraska. With wide- open skies, low rolling hills, and no towering buildings to get in the way, the Sandhills are sure to be a popular viewing spot.
The Museum of Idaho, Idaho Falls, Idaho
If you’re already in the United States, a day’s road trip is all you need to grab a front-row seat for this rare astronomical occurrence.
The Museum of Idaho has been designated an Official NASA Observation Site, and the museum is hosting four days of awesome events to celebrate. Enjoy live presentations, technology demonstrations, and special exhibits as you prepare to watch the total eclipse with NASA scientists. Visit the official website of the Great American Eclipse at greatamericaneclipse.com for everything you need to know about this once-in-a-lifetime sight!
Columbia, South Carolina
Need a place to watch the eclipse in the southern U.S.? Then get yourself to South Carolina, where the state capital of Columbia is almost right in the middle of the path of totality. Plenty of hotels make Columbia a great viewing location for those who don’t want to camp out, and the vibrant city life means you’ll have a lot to do even when the eclipse is over.
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