BILLING INFORMATION
Dear Patient,
It is our policy to bill and accept payment from Medicare, Medicaid, and any third party insurance carrier. You may receive a notification from your insurance called an Explanation of Benefits (EOB). This is not a bill from DRUGSCAN ® . It is an explanation of how our claim was processed. After our review of the EOB, you may receive a bill for any additional amounts owed or because of a denial of services. If we are not directly contracted with your insurance company, they may send payment for this service directly to you. This is not because of anything your physician or DRUGSCAN ® failed to do. Instead, your insurance company pays you directly so you can pay out of network providers. If you receive such a payment from your insurance company, please sign the check on the back and indicate “Pay to the order of DRUGSCAN ® , Inc.”. Please mail the check and any correspondence that accompanied the payment to the address below. In addition, they may have additional patient responsibility for any co-pay, co-insurance or deductible that your insurance EOB states. Please forward all payments to DRUGSCAN ® at PO Box 347, Horsham, PA 19044 If you require assistance with paying your bill, contact the billing customer service department to discuss payment plan options or the patient assistance program at 844.345.1821 or email patient.billing @ DRUGSCAN.com.
Dear Client,
It is DRUGSCAN ® ’s policy to bill and accept payment from Medicare, Medicaid, and any third-party insurance carrier. Your patients may receive notifications from their insurance companies called Explanation of Benefits (EOB). This is not a bill from DRUGSCAN ® . It is an explanation of how our claim was processed. After our review of the EOB, they may receive a bill for any additional amounts owed or because of a denial of service. See the attached letter explaining when your patients may be billed. If DRUGSCAN ® is not directly contracted with your patient’s insurance, the insurance company may send payment for our service directly to the patient. (See the attached letter sent to all patients who have an insurance that frequently pays the patients directly). If a patient receives such a payment from their insurance company, please have them sign the back of the check and indicate “Pay to the order of DRUGSCAN ® , Inc.”. The check can be mailed along with any correspondence that accompanied the payment to the address below. In addition, they may have additional patient responsibility for any co-pay, co-insurance or deductible that the insurance EOB states. This may be billed on the same or a separate statement. Patients can forward all payments to DRUGSCAN ® at PO Box 347 Horsham, PA 19044 If you your patient requires assistance with paying their bill, they can contact the billing customer service department to discuss payment plan options or the patient assistance program at 844.345.1821 or email patient.billing @ DRUGSCAN.com. Sincerely, Billing Customer Service Department 1.844.345.1821 Patient.billing @ DRUGSCAN.com
Sincerely, Billing Customer Service Department
PO Box 347, Horsham, PA 19044 | 844.345.1821 | patient.billing @ DRUGSCAN.com
PO Box 347, Horsham, PA 19044 | 844.345.1821 | patient.billing @ DRUGSCAN.com
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