Raising A DHD BAS Form
If you need a DHD part ordered, follow the same process as raising a BAS form however your “Activity Line” will be different.
1. Select DHD Supplier Request for your Action. 2. Select DHD Request sent to supplier for your Task. 3. Select Faulty Goods for your Activity Reason.
4. If the supplier is Scandinavian House – Choose Scandinavian Request Form as your Letter Template. 5. If the supplier is Wiemann Request Form. 6. Follow the same process as the previous sending BAS form.
Ensure you get the part number confirmed if you are sending a request to Scan house.
Once you have sent your BAS form, you will need to request photos of the damage from the customer and then arrange a Duty Manager Form, ensure you attach the photos
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