Direct Home Delivery (DHD)
Contents: • How to tell if an order is DHD • How to amend contact details/ address details • How to amend an order • How to handle Faulty/Damage goods & request parts • Raising Replacements
• DHD Collections • DHD Key Notes
Customer Services:
We all want our jobs to run as smoothly as they can and for the customer to be happy. Here are a few things to help the DHD side of orders run as efficiently as possible.
It may seem as though there is a lot to remember for DHD but I can assure you, by using this guide, it will make amending orders, checking deliveries and ordering replacement parts or inspections simple.
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