Dreams Encylopedia

Sending A Tech Call Back Request

Please speak with Mo, Raashid or Hassan about any tech issues before sending a request.

To send a call back request for a TV or Tech bed, please first make sure you’re only sending a call back request if the issues are relating to the mechanicals of the bed, e.g. Lifting mechanisms of the TV Unit or Sleep-Motion Bases, issue with connectivity e.g. remotes losing sync or issues with sounds.

First follow the below link to get to our new help centre request where you can submit a new request. This is the same way customers would also contact us now electronically. • Submit a request

• The web page will look like the example shown below:

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