5. The delivery planner will appear; the arrows will allow you to go back and forth.
6. Select the date you need and select the Daytime 7:00 18:00 £0 . This means the customer is booked in for an all-daytime slot. The Room of choice delivery code must be added to book a delivery date – Z21-00009.
7. Click on the agreed delivery date and click OK.
FYI – If you have given your customer an AM/PM or Saturday delivery, you will need to add specific codes to your order via an order amendment, check your “Quick Link” Section for the “Service Charges” and they will be displayed at the top under “Delivery Codes” & “Specialist Timeslots”.
8. Once you’ve booked your date, the below box will appear where you will enter the date you have confirmed with your customer. 9. Click OK.
You have now booked your delivery date, which will automatically stamp a VCS notes on the order.
Remember to confirm the delivery process where the customer will receive a text the day before with their time slot, then a call in the morning to confirm their time slot again.
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