5. Click the drop- down arrow under “Bedcover/TYG Claim” and select NO > Continue. 6. Enter required quantity in the “Qty to Return” column > OK.
7. Click “Next Step” 8. Select the relevant description for the reason. For example, if the customer ordered the wrong service or didn’t use the service, this would be Incorrect goods – Customer. 9. Click “Next Step. 10. Leave the “Exchange Required?” section as No & the “Refund Request to be Raised?” as No. 11. Click the line you’ve added, and a “ Confirm & Create Documents ” Icon will appear in green, click this.
12.Head to your SRET and check the amount matches. 13.Go to VCS and raise your refund.
Made with FlippingBook - professional solution for displaying marketing and sales documents online