10. Below pop up will appear after selecting the down arrow on your “Token”. 11. Enter the figure for your refund in the “Ref/Allow Amt” as shown below. 12.Click OK.
13.You have now raised your refund, by pressing ESC this will return you back to VCS where your refund figure will show.
To ensure your refund balances (and avoid the Admin tracker) you can check by the following:
1. In the refund card, on the order number, click the up arrow and this will take you back to the main order.
2. In the main order, check the amount owed/due and it should balance with what you have entered for the refund.
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