Raising Vouchers
In most cases you will raise a voucher refund after a Comfort Exchange, however you can also offer vouchers as Goodwill, you would follow the same process as below bar the Log line.
!A voucher can on be raised for a figure that ends in a 0 or 5!
1. Select Raise Refund as your Action. 2. Select Raise Refund for your Task. 3. Reselection to cheaper goods would be your option for a Comfort Exchange, but you can use Defective goods, Poor Service if you have offered vouchers for these reasons.
4. Click Functions > Task Activity. 5. Enter your “Amount”.
6. Add the reason for your vouchers in the “Reason Text” box. 7. Click the down arrow on “Refund Method” and select Vouchers. 8. Press ESC and your figure will show on your refund line.
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