Dreams Encylopedia

Applying Bedcover

1. Make sure you advise the customer this may lose their delivery date by adding Bedcover 2. Locate and open the customer’s order in Vision 3. Click the VCS button 4. Call log-Card or create new 5. Click the logs tab

6. Select the ‘Log Reason’ arrow, select Add or Remove Service and click ok

7. This will automatically pop up the below box. Select whose fault it may be. In this instance it is customer. Then click ‘OK’

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