23. By heading to the collections tab and “Book” 24. Book in your customers collection date. 25. They will receive a two-hour time slot the day before of their collection and a call in the morning of the date you book.
26. You will now need to head back to your VCS notes on the original order. 27. By functions > task activity enter the relevant refund details.
Remember , if there is no token available you will need to raise the refund payment method as “cash”
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