4. A screen showing the delivery schedule for the order will now be displayed.
5. Head to VCS. 6. Create New if there are no historic notes, if there are head to Logs. 7. Select “Time Slot Chase” as your Log Reason. 8. “Customer” as Fault. 9. Enter your VCS notes and copy them. 10. Select relevant “Contact Call” 11. Select “No Action” as your Action.
12. Select “Information only – Close Log” as your Task. 13. Select “Progress Chase” as your Activity Reason.
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