LESS THAN MINIMUM Minimum quantity of 15 pieces on Cap America Premium Line Styles. Minimum quantity of 24 pieces on all other in stock & domestic styles. Custom Overseas has a 72, 144 or 576 piece per style, color, design & size order minimum for caps depending on the specific program & knits have a minimum order size of 288 pieces per style, color, design & size. SIZING Caps & knits are generally sized to be One Size Fits Most or OSFM unless stated otherwise. Additional sizes include: XS (6 1/2 - 6 7/8), S/M (6 7/8 - 7 1/4), L (7 1/4 - 7 3/8), L/XL (7 3/8 - 7 7/8) and XXL (7 7/8 - 8 1/4). SPOILAGE ON CONTRACT DECORATION ORDERS Cap America is committed to minimizing spoilage and maintaining the highest standards in headwear decoration. However, we reserve the right to impose a no-spoilage allowance on certain high-end brands of headwear, meaning the distributor or dealer will bear full responsibility for any loss incurred. While Cap America prides itself on being a leading headwear decorator, we cannot assume liability for branded headwear that significantly exceeds the value of our decoration services. ARTWORK All imprints, logos or trademarks displayed in this catalog are for illustration purposes only. These items are not available for sale unless the owner of that product issues specific permission. Color photographs in this catalog are approximate & may or may not be a true color representation of the actual product. To see actual fabric color, please order a sample. Submit vector art with clear, concise instructions. Art that is not vector art may require additional charges & delay production. Artwork charges are $70.00(A) per hour. Exact duplication of logos & type styles cannot be guaranteed unless vector art to size specifications is submitted. Unless otherwise requested, Cap America will size art to best fit the decoration area. Artwork submitted via e-mail must meet the following specifications: files should be in vector format, preferably Adobe Illustrator (AI), if any images are used, they should be no less than 300 dpi & placed in an Encapsulated Postscript (EPS) file & be included in e-mail, convert all fonts to paths. JPEG, TIF, PDF, BMP & CDR files can be used, preferably in hi-resolution (300 dpi), but vector art is preferred. CUSTOMER SUPPLIED EMBROIDERY DISCS Cap America can accept customer supplied discs in most formats including Tajima, Melco, Barudan, Wilcom, Pulse & DOS. If disc must be edited for any reason, charges will apply. Pre-production proof of customer-supplied disc is required. COPYRIGHT/TRADEMARK LAWS When artwork is submitted by or on behalf of a Purchaser for production of an order, Cap America assumes that the artwork submitted is in full compliance with the laws governing copyright, trademark & other intellectual property rights of any third party. Notwithstanding any provision in any purchase order, including any integration clause or other disclaimer, by submitting artwork in connection with an order, a Purchaser shall be deemed to have agreed to indemnify, defend & hold harmless Cap America from any claim, damages or costs based on any alleged breach of any copyright, trademark or other intellectual property right of a third party arising from or related to Cap America’s use of such artwork in connection with such order. When artwork is submitted by or on behalf of a Purchaser, this provision shall be deemed both a separate agreement formed upon the submission of such artwork (& not superseded by any integration clause in a purchase order) & also a provision that is integrated into & made a part of each purchase order submitted by a Purchaser. SPEC SAMPLES OF IN STOCK HEADWEAR Spec samples will be provided at no charge on a limited basis if shipper number is provided. RANDOM SAMPLES OF IN STOCK HEADWEAR Random samples up to 12 pieces will be provided at no charge if shipper number is supplied.
PRODUCTION Rush orders are accepted only if the production schedule allows. Always contact customer service for current production times. PREPRODUCTION PROOFS ON IN STOCK HEADWEAR Applicable set up charges such as disc or screen charges will be invoiced when pre-production proof is approved. Proofs for orders will be virtual unless a shipping number is provided. OVERRUNS/UNDERRUNS Every effort is made to ship exact quantities; however, a 5% over or under variance will be considered complete & billable. A $40.00(A) charge applies to orders requesting an exact quantity & purchase order must indicate as such. FABRIC COLOR VARIATIONS Due to color variations of dye lots, exact color matches of material are not guaranteed. In camouflage patterns, variations may occur in the placement of certain areas of the pattern due to random cutting. Certain distressed materials will have shading variations. TOLERANCE Due to the nature of the process of embroidery & USA made knit manufacturing, variances can occur. For embroidery, there is a tolerance of 1/8”. For knits, there is 1” tolerance that might cause some variations in product size. IMPRINT COLORS Color matches are not guaranteed to be exact, whether PMS colors or color swatches. All materials print differently; therefore, there may be a variation of print colors on orders of different materials or colors. When decorating on camouflage, no guarantees can be made that the pattern will not interfere with decoration (i.e. a branch, leaf or bark may fall behind decoration). Cap America is not responsible for fabric bleeding which may occur when imprinting a light color on a dark fabric. It is not recommended to place a white imprint on a red or black cap because the imprint may have a pink or gray hue. Distressed materials in all colors have a tendency to bleed into light colored embroidery threads & prints. LICENSES Veil Camo® is a registered trademark of Veil Camo LLC, all rights reserved. MultiCam® is a registered trademark of Crye Precision, all rights reserved. Flexfit® is a copyright of Flexfit LLC & Yupoong, Inc. FlexStyle® is a copyright of World Emblem™ All Rights Reserved. Licensed camouflage styles often include registration marks within the pattern & will appear in random locations including the decoration areas on cap styles. Mossy Oak® Break-Up®, 2002; Mossy Oak® Break-Up Country®, 2015; Mossy Oak® Bottomland®, are all registered trademarks of Haas Outdoors, Inc., All rights reserved. Realtree Advantage Timber®, 1999; Realtree Max-5®, 2002; Realtree AP®, 2006; Realtree APG®, 2006; are copyrights of Jordan Outdoor Enterprises, Ltd., All rights reserved. LAUNDERING Do not launder caps or knits. Do not dry clean caps or knits. ORDER PROCESSING All prices & materials/fabrics are subject to change without notice. ORDERS Orders must be made in written form with purchase order number. No phone orders are accepted. Cap America is not responsible for duplication of orders that do not indicate confirmation. Ship dates cannot be scheduled until clarification of order has been completed (if needed), artwork has been approved & additional charges (if any) have been accepted. CANCELLATIONS No cancellations will be accepted unless approved by Cap America & submitted in written form. Once an order has been entered into production it cannot be canceled. CHANGES/CORRECTIONS Changes to an order already in process may be made depending on the status of the order, providing the customer agrees to compensate for all costs (if any) & agrees to additional production time (if necessary).
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