DROP SHIPMENTS Cap America will ship to one location per order. Additional drop shipments are $8.00(A) per location plus applicable freight charges. PACKAGING Please note that when air shipments are requested (such as FedEx Priority or Standard Overnight, FedEx 2 Day, UPS Red, Blue, etc.) dimensional rates will apply. Contact customer service for estimated shipping charges, or use our freight tool available at www.capamerica.com. RETURNS Returns will not be accepted without a Return Authorization number provided by Cap America. All claims must be made in writing no later than 10 working days from order shipment. Inspect all shipments for accuracy immediately. Cap America is not liable for decoration quality when done by other suppliers on our blank caps. SAMPLES & SAMPLE KITS Cap America offers several different sample kits to assist you in your sales efforts. We also have an ample supply of random samples available. Random samples may include optional items. If the specific color or style is not available, substitutions will be made. Sample kits & random samples normally ship within one to two business days of your request. For additional information concerning samples, see capamerica.com. SCREEN PRINTING INFORMATION Art charges of $70.00(A) per hour if art is not vector art & sized. Best results when using a light colored fabric with a dark imprint. Screen printing is not available across seams of caps or on polyester fabric. FRONT PANEL SCREEN PRINTING Limited to one-color only. Available on five panel styles or offset on left or right panels of six panel styles. One-time $15.00(A) screen charge. SIDE &/OR BACK PANEL SCREEN PRINTING Limited to one-color only. Screen printing is not available across seams of cap. Add $2.50(A) each running charge. Screen charge $15.00(A). FABRIC STRAP SCREEN PRINTING Limited to one-color only. Add $2.50(A) each running charge. Screen charge $15.00(A). Decoration area is 2 1/2” wide x 3/8” high. VISOR SCREEN PRINTING Limited to one-color only. Add $2.50(A) each running charge. Screen charge $15.00(A). SECONDARY LOCATIONS ON KNITS $4.50(A) each for embroidery up to 10,000 stitches. PATCHES & APPLIQUÉS ON KNITS Regardless of available application process, all patches & appliqués are sewn to attach on all knits. Pricing varies on decoration type. VIRTUAL PROOF Only a virtual proof is available on 24 piece custom made knit orders. Physical sampling available on order quantities above 24 pieces.
EXTRA STITCHES Extra stitches on any embroidery location add $.80(A) each running charge per thousand stitches or fraction thereof over allowable stitch count. METALLIC THREAD Add $1.00(A) each. Gold & silver mylar available. PERSONALIZED TEAM NUMBERS Add $9.00(A) each running charge. Adding personalized team numbers Custom woven labels are purchased in orders of 3000 pieces for $400.00(A). Labels are kept on hand & sewn into orders on request for $.90(A) per cap. Labels are available in two sizes: 2”x 1” & 2 ½”x 1”. Not available to be sewn into Flexfit 110® styles. DISC EDIT GUIDELINES will increase production time. CUSTOM WOVEN LABELS Maximum enlargement or reduction 15% of original size. NOTE: Some reductions or enlargements may affect the quality of the design &
require a new embroidery disc. DUPLICATE DISCS/EMAIL $20.00(A) each. SHIPPING
If no specific instructions are given, Cap America will ship via FedEx or UPS. All orders are FOB MO or CA. Cap America is not responsible for the delay of any freight carrier or for any damages occurring during transport.
CAPS/HATS DECORATION INFORMATION
FRONT PANEL EMBROIDERY All in stock headwear includes front panel embroidery up to 10,000 stitches of either flat or 3D embroidery. Pricing for both is provided for each style. FREE embroidery tape on Premium Line with orders of 15 pieces or more. FREE embroidery tape on all remaining product categories with order of 24 pieces or more. EMBROIDERY AREAS Please see capamerica.com for available embroidery areas. SIDE OR BACK PANEL EMBROIDERY Up to 5,000 flat stitches. Add $3.00(A) each running charge. ACROSS BACK SEAM ¯ABS° EMBROIDERY Up to flat 5,000 stitches. Add $3.00(A) each running charge. FABRIC STRAP EMBROIDERY Up to 3,500 stitches & one color. Add $3.00(A) each running charge. Decoration area is 2 1/2” wide x 3/8” high.
KNITS DECORATION INFORMATION
YARN Custom knits are made with 100% acrylic yarn. Available colors are located on page 97. Choose up to four yarn colors when designing a custom knit. Due to color variations of dye lots, exact color matches of yarn are not guaranteed. VARIEGATED YARN Add $2.00(A) to the base cost of any custom made knit that has over 50% of the design in a variegated yarn color. POMS $1.40(A) each to add a standard pom. $5.00(A) each to add a faux fur pom. Faux fur poms are available in brown or black. $1.40(A) each to remove a pom from any import in stock knit. Poms cannot be removed from the RKB12, RKF12, RKH12, or RKL12. Adding or removing poms will increase production time.
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GENERAL INFORMATION
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