Quality & Safety Corner
Patient Safety Culture Survey 2025 Thank you to all staff who completed the Patient Safety Culture Survey (PSCS) in June/July 2025. Ryde Hospital had an excellent participation rate with 444 surveys commenced and 366 surveys completed. The overall Safety Rating was 65% and ‘Likelihood to Recommend’ family or friends to be treated by your team was 85%, with improvements of 8% and 6% respecitively, when compared to the PSCS 2023 results. The safety factors that staff rated the highest were ‘Teamwork’, ‘Communication about Error’, ‘Response to Error’, and ‘Handover & Information Exchange’. ‘Staffing and Work Pace’ was the factor rated lowest by staff in terms of patient safety.
The formal results will be presented to the Heads of Department / Senior Staff meeting in August, then shared with staff. The results and staff feedback will be used to identify priority areas and actions to further improve patient safety at Ryde.
Staff comments / feedback regarding what is done well with regarding to patient safety at Ryde: Comprehensive pre-admission assessments help identify risk factors early, ensuring patients are appropriately prepared for surgery and any concerns are escalated in advance. Supportive PSQ Department. Staff feel well supported to report incidents & issues without fear of backlash Robust governance structures Strong clinical incident review and management processes Accessibility to senior guidance and collegial and supportive environment especially with ICU. Staff genuinely care about patient satisfaction, safety and their journey The workplace culture is open and allows problems with patent safety to be raised Department meetings where current research, IMS, education, patient safety matters are discussed across disciplines (medical / surgical / nursing / management) Good work culture that accepts input from all clinicians regarding patient safety Staff feedback regarding opportunities to improve patient safety at Ryde: Better beds that are compatible with x-ray imaging. All ED patients should remain on trauma beds until admission More automation of medication lists would improve speed of production and likelihood of team providing them. Focusing on cultural diversity and ways to include those differences Spinal precautions training for nursing staff. Better access to specialities not accessible from Ryde. Reduce crowding/ improve flow. Improved staff ratios. Improving staff competencies
5
Made with FlippingBook - professional solution for displaying marketing and sales documents online