Associate Director of EFM: Engineering & Maintenance Candidate Information Pack
Welcome from the Director of Estates and Facilities Management
Contents
The University of Sheffield is a truly special place, with a bold and ambitious future. A leading global university renowned for the excellence, impact and the distinctiveness of its research-led learning and teaching across a wide range of disciplines, we are home to 30,000 of the brightest students and over 8,000 staff from more than 140 countries around the world. We want Sheffield to be an international centre of excellence for centuries to come, so we recruit ambitious, creative people from across the globe and we nurture their talent. The Department of Estates and Facilities Management (EFM) at the University of Sheffield is the largest Professional Services Department at the university, employing over 720 staff across a range of professions and specialist areas. Now is an exciting time to take up a leadership role within the department. Following my appointment as Director of Estates and Facilities Management in March 2024, EFM is entering a transformational period with further leadership appointments that will shape the team and culture for many years to come. There are exciting challenges ahead, with the development of a new estate strategy, significant capital investment, drive to net zero, asset management and space optimisation, engineering and maintenance delivery, and campus services provision. The Associate Director of EFM: Engineering & Maintenance is responsible for leading on the strategic direction and operational management of the estate maintenance and engineering
infrastructure across the university’s large-scale and complex estate portfolio, which serves as a crucial enabler to the realisation of the University’s Vision and Strategic Plan. The role delivers a customer centric, performance driven service that offers demonstrable best value, through a multidisciplinary in-house team consisting of circa 140 staff, as well as a diverse spectrum of contractor partners. We are seeking an individual with significant career experience in engineering leadership roles across large scale, operational property portfolios, together with a track record of planning and executing transformation programmes resulting in performance improvement in the areas of engineering, maintenance and estate compliance. If you would relish the chance to play an integral role delivering the vision of a world-class estate ito support the University’s world-class ambitions we would be delighted to hear from you.
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Welcome from the Director of Estates and Facilities Management
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Our Four Pillars
Our Story and Our Values
About Estates and Facilities Management
The Role
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About you
Terms of Appointment
Sheffield
A remarkable place to live
How to apply
Linda Goodacre Director of Estates and Facilities Management
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Our Four Pillars
Our Story
Through our 4 pillars of Research, Innovation, Education and One University we will deliver life-enhancing research, innovation and education that not only transforms the lives of our graduates but shapes the world we live in.
115 years in the making, our story continues to evolve every day, defined not just by our achievements but by the unique character of our people and this remarkable city.
We are the University of Sheffield. And this is our vision.
Our Values
Find out more about our Vision and Strategic Plan.
We believe the best way to achieve our Vision and Strategic Plan is by fostering an ambitious, inclusive, collaborative community through our values.
Research Our distinctive and innovative research will be world-leading and world- changing. We will produce the highest quality research to drive intellectual advances and address global challenges.
We are, and will always be, guided by our values: We are ambitious and strive for excellence in all that we do. We believe in collaborative working. We champion an inclusive and diverse community. We are responsible – for our people and the wider world. We are open and transparent about the decisions we make.
Innovation Our transformative research and enterprise will address the world’s most pressing challenges. We will enable and promote a culture of excellence in innovation and entrepreneurship across the University.
Education Our research-led programmes will inspire, enthuse and challenge a diverse community of outstanding students. Our graduates will be equipped to stand out as confident global citizens guided by strong values, ethics and standards, able to make meaningful contributions to society.
One University We will build a diverse community of staff and students from a broad range of backgrounds, demographics and cultures, and create an inclusive, supportive and collaborative environment in which they can succeed and flourish.
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About Estates and Facilities Management
(Times Higher Education World University Rankings 2024) Ranked in the UK
Estates and Facilities Management (EFM) is the largest Professional Services Department at the University. EFM currently employs over 720 staff across a range professions and specialist areas. The Department touches all other parts of the University every day. EFM staff are more than likely to be the first point of contact for all visitors to the University. You must therefore make sure that the experience of our visitors, whether they be staff, students or prospective students is an excellent and memorable one. Building receptions are particularly important as these first points of contact are staffed by EFM colleagues. EFM is responsible for the management and maintenance of the physical estate and complimentary services which support our activities. These services range from Estates Development which is responsible for an annual capital spend of circa £90m per annum. Capital programmes include maintenance as well as new builds and increasingly investments in our sustainability resources to support our journey towards net zero carbon emissions. With a large estate, just short of 6.5 million square feet, there is a need to constantly understand the condition and optimisation of the estate which is part of the Property, Strategy and Business Support Department. This department, as an integral element of EFM, ensures that surveys are undertaken on a regular basis to inform actions for strategy development and investment. As a significant land holder within the city of Sheffield and beyond, work to develop and manage an extensive property portfolio is a constant. Working with business and industry and other key stakeholders within the city is a key opportunity which EFM represent the University in taking forward. With such a large and complex estate, the health and safety of our staff, students and visitors is paramount. This requires all our staff to be well trained and that training to be competency assessed and regularly updated. Maintenance of our estate is largely carried out in-house with specialist subcontractors required to maintain a range of equipment. EFM as a duty holder for maintenance and safety on behalf of our constituents carries approximately 70% of the statutory compliance necessary to ensure effective operations within the city’s largest institutional estate.
(QS World University Rankings by Subject 2023)
(National Student Survey 2023, based on aggregate responses)
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The Role This key role is responsible for leading on the strategic direction and operational management of the engineering infrastructure and building services across a range of highly specialised and business critical activities crucial to the success of the University. Ensuring these are safe, compliant, and well maintained in support of the University’s Strategic Plan and Strategic Asset Management Plan (SAMP). You will deliver a customer centric, performance driven service that offers demonstrable best value, through an in-house team consisting of circa 140 staff; incorporating engineers, energy managers, water compliance specialists, customer service staff, grounds maintenance and trade staff, as well as a large contractor base. You will be accountable for the creation of an operating model that fully supports the Academic Faculties with their teaching and research requirements and enables the University’s innovation activities. The post-holder will need to provide key stakeholders across the University with the assurance and confidence required for the service delivery of these important areas.
• Ensure that all operational engineering and maintenance related health and safety requirements are clearly communicated and legal obligation diligently met. • Develop and maintain a Safe System of Work for high risk activities. Ensuring the appointment, management and availability of suitable Authorised, Responsible and Competent Persons across the scope of Engineering and Building Maintenance activities to meet all operational needs and incident / emergency response requirements. • Ensure that the University has a comprehensive and up to date Asbestos Management plan informed by accurate survey data which is maintained and regularly audited. • Responsible for the oversight of a variety of complex and diverse strategic infrastructure engineering and planned built asset lifecycle replacement projects. • Accountability for the procurement and management of engineering and building maintenance external consultants, services and supply chain providers in accordance with the University’s financial regulations. • Accountable for the management of the annual maintenance revenue budget and Lifecycle replacement programme in line with expenditure plans and approved budgets. Responsible for the provision of effective expenditure monitoring and reporting. • Carry out other duties, commensurate with the grade and remit of the post.
• To implement and maintain a level of infrastructure resilience and incident planning to ensure critical service and business continuity is adequately supported. • Develop and manage the building, infrastructure and sub-surface asset condition survey programme to inform the asset register and lifecycle management process. • Lead the maintenance strategy, ensuring intervention for an asset is based on risk, condition, performance and OEM advice or industry best practice. • To set challenging performance standards and manage/develop suitable ‘dashboard’ and other reporting mechanisms to meet service critical success factors and associated objectives. Ensure the highest possible standards of performance are in place and monitored across the Engineering and Maintenance function addressing any performance issues in a timely manner. • Develop, implement and monitor Service Level Standards and/or Agreements, as appropriate, for the delivery of engineering and building maintenance services to relevant faculties, departments and schools that are aligned to their business needs. • To develop and issue operational and strategic performance and estate benchmarking reports as required. • Accountability for engineering and built environment assets meeting and being maintained to statutory, mandatory obligations and best practice guidelines ensuring reportable levels of performance are issued to the Health, Safety and Compliance Manager. • Ensure the safe and compliant management of all engineering and building maintenance services across the university’s estate.
Main Duties and Responsibilities
• To lead the University’s engineering and
building maintenance function, in accordance with the University strategies and SAMP. This includes: o Delivery of planned preventative and reactive maintenance services that ensure business continuity. o Oversee an effective lifecycle replacement programme.
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About You
Terms of Appointment Salary for this role: • £77,425 - £107,174, Professorial Equivalent Band II. • This is a full time, open ended position.
You will be professionally qualified with a relevant degree/ postgraduate qualification and relevant and substantial leadership experience. You will possess substantial experience and proven success in the management of a strategically important, broad function/specialist area. You will have a proven track record of delivering significant improvements in a customer services environment. With high-level people skills, you will be adept at engaging with senior managers and highly qualified professionals, both internal and external. You will be experienced in contributing to change management programmes and will be able to deliver on several areas of work simultaneously. Desirable qualifications • Chartered professional qualification in recognised technical body such as IMechE, CIBSE, or IET. • A post-graduate level management or other professional qualification in occupational safety and health (such as NEBOSH). Experience • Expertise in building technology including LV/HV systems, water management, mechanical ventilation, heating and steam systems, fire alarms, and building control. • Proven experience in managing health & safety and risk including Safe Systems of Work within a complex estates environment, particularly the requirements of a planning and supervisory role. • Experience of providing technical advice/expertise on all engineering and maintenance matters, and adapting it to a changing environment. Leadership • Ability to lead a large, multi-disciplined team, providing clear direction, driving performance standards and ensuring equality, diversity and inclusivity. • Motivate, empower and coach a team of professional experts to deliver an excellent service in lin with the University’s values and a One University approach. Skill and attributes • Ability to explain complex information in a way that is meaningful to the receiver. • Ability to prioritise complex and multiple activities, managing team workloads to ensure delivery to cost, time and quality • Excellent interpersonal skills, with the ability to build and maintain effective working relationships with stakeholders, colleagues and key customers • Analytical skills to review current processes and deliver improvements and innovation in line with best practice. • Attention to detail to support informed decision making including appreciation of risk and cost-benefit analysis. • Ability to hold people to account.
Holidays: • A minimum of 41 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase up to 10 days more of additional annual leave. Pension: • Professorial Equivalent staff are eligible to join the Universities Superannuation Scheme (USS). Role specific benefits: • A generous removal/relocation expenses package, subject to the terms of the scheme. • We are happy to explore flexible delivery of the role so long as we are able to meet business needs. • Our staff wellbeing offer, which encourages and supports staff to maintain their own positive health and wellbeing through a range of accessible, inclusive and supportive services and activities. • A comprehensive selection of benefits and offers to suit your lifestyle needs under the umbrella of The Deal. • Development through our Sheffield Leader programme including access to one to one coaching to support role performance and career development. • Access to extensive development and training opportunities. • Award-winning equality and diversity action which enhances working life for all. • Additional 10 days emergency carers leave.
For more information on any of the above visit: www.sheffield.ac.uk/jobs/benefits
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Sheffield A remarkable place to work Our people and their collective talent are what make Sheffield such a special place to live and work. We’re a diverse community that shares values, purpose and identity. We’re committed to changing the world for the better, through the power and application of ideas and knowledge. We’ll encourage you to pursue the extraordinary. To do this, we want you to be healthy, happy, engaged, and to feel you belong. We build teams of people from different backgrounds whose talent and contributions complement each other to the greatest effect. We believe diversity in all its forms delivers greater impact. We want to hear from people who are as committed as we are to putting diversity, inclusion and belonging into practice to make the most significant contribution we can to addressing the great challenges of the century. We make sure to reward and recognise the contributions, values and behaviours that align with those of the University.
Our Research and its Impact With over 115 years experience as a leading global university, we have a history of changing the world for the better. From the first documented use of penicillin as a therapy in 1930, a drug that has gone on to save more than 82 million lives worldwide, to building Europe’s largest research-led manufacturing cluster, home to Rolls-Royce, Boeing and McLaren Automotive, our inventive spirit, and top quality research environment is what sets Sheffield apart. Put simply, our research changes lives and advances our understanding of what it means to be human. We work with other leading universities, governments and multinational companies to tackle the biggest challenges facing the world today. We’re focused on the biggest issues in climate, energy, health and social justice. We’re also protecting and promoting the arts, culture and heritage. Our flagship research institutes bring together experts from a range of disciplines to understand and tackle challenges related to food sustainability, energy, healthy lifespans and neuroscience. We’re continuing to develop new interdisciplinary strengths in globally significant areas including energy and the environment, healthcare across the disciplines and digital technologies.
Our Education and Student Experience Sheffield’s world-shaping research feeds into our life-altering education - it’s one of our core values. Our academics are genuine experts. Our students learn at the leading edge of discovery from researchers who are tackling some of today’s biggest global challenges. We teach in creative and innovative ways to provide a stimulating and inspiring learning environment. We don’t see teaching as a one-way process. We see it as students and academics working together in a supportive, collegial atmosphere. We challenge our students to excel. And we expect them to challenge us too. Sheffield is one of the top ten universities targeted by employers according to the High Fliers report 2022. We prepare our students for the future from day one. We help them explore all their options including employment, entrepreneurship and further study. They have opportunities to meet regional, national and international employers in all sectors. We also make connections with our successful alumni who can offer advice and support. The majority of our courses give the chance to undertake a placement year as part of a degree. It’s a way of helping our students stand out from the crowd and develop the confidence and skills for graduate employment.
The student experience at Sheffield is unrivalled. Our Students’ Union has won the Whatuni Student Choice Award for Best Students’ Union for five consecutive years. Committed to sustainability, inclusion and equality, it’s dedicated to amplifying the student voice and making a positive change on campus. There are also over 400 societies and sports clubs to join.
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A remarkable place to live
Sheffield is a major student city with a strong sense of community. It’s vibrant, diverse and surrounded by some of the most breathtaking countryside in the UK. We’re not surprised that so many of our students move here and fall in love with Sheffield. They discover a forward-thinking city that’s safe, affordable and easy to explore. Our extraordinary city is the perfect setting for groundbreaking collaborations. Although it’s world-famous for precision engineering, creative and digital industries account for almost two fifths of the region’s jobs. Healthcare technology is another growth sector. Sheffield Teaching Hospitals is the UK’s largest NHS foundation trust. Our close links with the city make innovation and progression possible. Sheffield has been called the UK’s greenest city; there are 50 public parks and 170 woodlands within the city boundary. As England’s fourth-largest city, it has the wealth of facilities you’d expect to find in a major city, yet more than a third of Sheffield lies inside the Peak District National Park. Sheffield is geographically diverse, nestled in a natural amphitheatre created by seven hills, and fed by five rivers. This diversity has given rise to an exceptional range of activities available, from climbing, mountain biking, road cycling, running, walking - we’ve got some of the best in the world. The city contains an abundance of entertainment and cultural activities including award-winning theatres, museums and galleries, a variety of clubs and live music venues, and a range of spectator and participation sports. With a thriving cultural industries quarter and a range of city-wide events throughout the year, there is something on offer to suit everyone’s taste and interests. Located in the centre of the UK, at the heart of an excellent transport network, the M1 and M62 are within easy reach, there are 5 international airports within 65 miles and a bustling railway station offers access to every corner of the UK, and beyond. The main University campus lies on the western edge of the city centre and is easy to get to by car, bus and tram. To find out more about how we work with partners and friends in Sheffield to help shape a culturally and economically vibrant city visit: www.sheffield.ac.uk/about/city
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How to Apply
The University of Sheffield has engaged the services of MRG, to whom applications should be sent by the closing date 19 th May 2024 . For a confidential conversation please contact our advisor of The Management Recruitment Group:
Michael Hewlett michael.hewlett@mrgglobal.com 07972 579938 David Craven david.craven@mrgglobal.com 07932 717 438
Applications should consist of a CV and supporting statement.
Applications should be sent to: michael.hewlett@mrgglobal.com and david.craven@mrgglobal.com
In line with GDPR, we ask that you do NOT send us any information that can identify children/family members or any of your Sensitive Personal Data (racial or ethnic origin, political opinions, religious, or philosophical beliefs, trade union membership, data concerning health or sex life and sexual orientation, genetic and / or biometric data) in your CV and application documentation. Following this notice, any inclusion of your Sensitive Personal Data in your CV/application documentation will be understood by us as your express consent to process this information. All candidates are also requested to complete an online Diversity Monitoring Form which will be found at the end of the application process. This will assist the University in monitoring selection decisions to assess whether equality of opportunity is being achieved. Any information collated from the forms will not be used as part of the selection process and will be treated as strictly confidential.
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