PROPRIETARY AND CONFIDENTIAL
8. Stakeholder Use Cases Evaluation
The stakeholder use case assessment analyzes the standard characteristics of a user completing a process across three use cases:
1. User researching information about landbanks in General 2. User researching information about specific landbank programs 3. User researching the landbank inventory
Overall, your website received a stakeholder use case score of 31%. This is calculated based on having 4 out of the 13 standard characteristics measured. Specific recommendations follow.
• Although there is an information page with general information to learn about land banking, the navigation text in the top menu is vague and does not have a specific call to action to learn more. On the page below, rather than just state “Land Banking” we suggest it say, “ Learn More About The Land Banking Program ” or something as specific.
Website Assessment
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