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Virtual Health Care WHAT YOU NEED TO KNOW
What is virtual care? It’s an online visit with your doctor or other health care provider. You use a smartphone, tablet, or computer to get a diagnosis, treatment plan, and even a prescription. You can do it from home by using Skype, FaceTime, Zoom, and other video meeting software. Best of all, you can still have a personal connection with your provider. How common is it? Virtual care has taken off in a big way, and there are many reasons why. You don’t have to travel to your provider’s office. You don’t have to worry about catching illnesses at the doctor’s office. Plus you can often get appointments outside traditional business hours — sometimes 24 hours a day. How do I make a virtual visit appointment? Check your Medica plan to find out if you have virtual visit coverage. If so, a Personal Health Advocate can help you find a provider. Check out Medica.com/Members/Medicare/Health-Advocacy to find out more. What conditions can I discuss in a virtual visit? Virtual visits work best if you don’t need a physical examination. But you can use them for common ailments, including: • Allergies • Bronchitis • Cold/flu • Ear infections • Pink eye • Sinus infections • Urinary tract infections
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