Information Flow to Attendees
ADVANCE ATTENDEE INFORMATION As venues consider changes to the format, offer and service approach for refreshment breaks, the communication to attendees is worthy of consideration. Attendees have been used to the IACC continuous break station concept, delivered successfully over a number of years and changes should be communicated accordingly to avoid confusion. Information sharing to attendees does not need to be confined to talking about the food and beverage offer. In fact, the
communication can carry far more value if it includes other relevant information. Think timings, fire regulations, hygiene or location of other facilities such as bathrooms. All come together to inform the attendee in advance.
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IACCmeetings.com: A guide to re-imagining conference refreshment breaks
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