855-556-4677 www.azcomp.com/it
JUNE 2021
Empowering Small Practices to Deliver the Best Care
IT
OPTIMIZE AND THRIVE ADD-ONS ARE MEDISOFT AND LYTEC’S REAL VALUE
If there was one thing we’d tell all of our clients, we would let them know that having Medisoft or Lytec is just the tip of the iceberg in terms of what we can do for them. Using those products and making the switch to EMR or EHR is great — but there’s a lot more that those tools can do, and you can really supercharge their capabilities while saving yourself time and money in the long run!
Billflash is the second add-on I think all our clients need to consider. It streamlines your billing practices, giving your patients bills on the spot. No more waiting on snail mail to get paid; you can present the patient with the cost at the end of the visit, and they can opt to pay right there and then! Even in 2021, I know a lot of practices are taking time to put bills together, print them, stuff envelopes, address and send them out, and then wait for responses before doing it all again. Billflash will help with literally every step of that, saving you time and money while also helping you get paid. If you end up deciding that you want to integrate more than a few applications into your software, you may also be interested in the Medisoft and Lytec Monthly packages, which give you one low flat monthly cost for all the integrated software available. You’ll get new upgrades any time they come out, and we also include training and unlimited support and installation as well. The last two are Electronic Claims and Electronic Health Records. These ones are a little more nuanced, but I think you might really benefit from them. The best way to learn more is to give us a call and give them a shot. All of these services are about one thing: addressing your pain points. Where do you lose time and money? The answer is different for each practice. But we offer a wide variety of tools and also personal tech support to help you address those points. When you first got on EHR or EMR because you had to, you may not have realized how much more these systems are capable of.
Don’t get me wrong: Straight out of the box, Medisoft
and Lytec are killer products. But we have other add-ons for each of them that may be of real value to you. This month, I want to show you four of those add-ons, the ones I’d say are the most underutilized. You might not be aware of them, but they can really help turn your practice into a high-powered operation. The first is called Autoremind , which integrates seamlessly with your existing software solutions. This is, at its heart, an appointment reminder for practices that helps stay in touch with patients. That’s been a big deal this year, as new or altered office hours became the norm with COVID-19. But Autoremind lets you go further than that; if your patients see the text and want to reschedule, they can just text back. It’s simple, but so many software solutions don’t offer that feature, which will open up a text window with whoever at your practice handles the scheduling. I’ve seen dentists and eye doctors really take up Autoremind, but family and general practitioners can benefit as well. If you’d like to see your patients regularly, and stay top of mind between visits, Autoremind can help.
We’d love to show you.
–Liz Nylin
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THE 2014 SONY BREACH TOLD US A LOT
Why Didn’t People Listen?
High-profile data breaches are de rigueur in 2021. Several come to mind immediately, such as the Colonial Oil Pipeline shutdown hack in May that cut about 45% of the East Coast’s supply until it was fixed, or the holiday-season hack six months ago that left egg on the face of the U.S. Government, as well as some of the highest-profile tech security firms. However, back in December 2014, it was a different story. Hacks were on the public’s radar, but mostly as a result of the past summer’s celebrity cellphone picture hack. And then Sony got hit hard. What’s most embarrassing, perhaps, is that it wasn’t the first time. As you know, rule one of cybersecurity is that everybody is a target. You can’t prepare if you don’t think you need to, and everybody needs to, especially big companies like Sony. They’d been hacked before and hadn’t taken serious steps to remedy the problems. Similarly, cybersecurity is not all about technology . Most people know about phone phishing and human engineering. But physical security goes far beyond that. It doesn’t matter how good your technology is if you leave administrators logged in on unattended computers or allow SPOTLIGHT ON RUSS KRILOFF Tech supporter Russ Kriloff knows the value of a good working environment. “We’ve got a strong team that really works well together here at AZCOMP,” he says. “And the work is all about helping small practices with the Medisoft and Lytech softwares and add-ons.” Some of those add-ons, like Autoremind, really help offices out a lot, and Russ has seen that firsthand.
guests to wander unattended in your space — both of which were common at Sony headquarters.
Then again, it’s not like they had the tech side nailed down, either. In fact, the company didn’t see the point of many protective measures. Before the breach, one executive even said, “I will not spend $10 million to avoid a $1 million loss.”
The total cost of the Sony breach? A cool $35 million and counting.
All of these lessons weren’t new in 2014, and they’re not new today. But we’re seeing bigger and bigger breaches and hacks every year. Have we really learned nothing as a society? At AZCOMP, we resolve to be part of the solution, and everyone has a role to play in this conflict. If you’re curious about what yours is, contact us. It never hurts to learn! NEED NETWORKING OR COMPUTER HELP?
Call our direct support line: 480-730-3055 Create a support ticket via email: ITHelp@AZCOMP.com Learn more about how to get unlimited computer and networking support at AZCOMP.com/it. DOWNLOAD OUR FREE REPORT
Between those two things, Russ has been happy to stay with AZCOMP for over a decade. And he’s not the only one. “Things have changed a bit, but the strong core values means it has remained a great company to work for.” When he isn’t working, you’ll find Russ at home barbecuing for family. “My wife’s vegetarian,” he adds, so there are always new grilling recipes to try. Russ also enjoys target shooting, Cardinals baseball, and the prospect of moving into the house he and his wife are building together.
Protect Your Data What every small business owner must know about protecting & preserving their
“What every small business owner must know about protecting & preserving their company’s critical data & computer systems!” covers the essential information you need to know to keep your network safe. If you aren’t up to date on the latest in security, then your network will be at risk.
company’s critical data & computer systems!
If you depend on your computer network to run your business, this is one report you DON’T want to skip!
This report is available for free at AZCOMP.com/protect. Download it today to ensure your computer systems are as secure as possible. With this report, you will have peace of mind and can spend time enjoying the start of the new year without worrying about the safety of your network and data.
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When Peter L. Bernstein published “Against the Gods: The Remarkable Story of Risk” back in 1996, it was a survey of a field few had touched before: the historical practice and science of oddsmaking and assessing future risks. Ironically, oddsmaking itself had looked into things previously unknown or taken for granted, especially in the early Renaissance era when the field took off. Bernstein writes that predicting the future was left to oracles and soothsayers until the introduction of Arabic numerals and the concept of zero. Great thinkers like Pascal and Fermat began to use those tools to study gambling and from there, began to extrapolate their findings onto the real world. Much of this hinged on the vital and complicated assumption that the future will be like the past. That was a new consideration for thinkers in the 13th century, but it made the study of future odds and risk possible, even though it could only be held true generally in a big-picture sense. Eminently readable, Bernstein’s book shows how we began to dial in predictions of the future to a useful level of accuracy. He connects great minds like Cardano with the modern insurance industry and points out that Vegas oddsmakers are part of a great tradition that overthrew superstition in favor of science. It is a classic worth your time. Bernstein’s Book on Risk Is Still a Classic WOULD YOU GO ‘AGAINST THE GODS’? You hear a lot about electric cars these days, but less publicized is the absolute revolution that occurred in foot-propelled transportation in the last five years — namely, that it’s no longer foot-propelled! You’ve probably seen the monowheel cruisers or similar electric wheelie devices, but let’s be honest: None of them are as Matthew- McConaughey-crusing-on-a-hot-day cool as the WowGo 3 electric longboard. The concept isn’t new, but lately, motors have gotten smaller and batteries more powerful. A 2.5-hour charging sesh will top off the WowGo 3’s stock battery, giving you over 10 miles of cruising distance before you have to swap the battery or start foot-pushing for home. There are other electric boards out there — a lot, in fact — but the WowGo 3 falls right in the sweet spot of what you spend (under $500 in some places) and what you get (a high-quality electric longboard that’s almost impossible to tell from the foot-powered kind). If you’re looking for a great way to get outside this summer, and taking a cruise in the fresh air on the world’s coolest electric board sounds like fun, it’s hard to go wrong with the WowGo 3. NO FOOT-PUSHING REQUIRED The WowGo 3 Electric Longboard Will Unleash Your Inner McConaughey
LET’S HEAR IT FOR BIG PHARMA Sometimes, the Big Companies Do the Right Thing Too
In this space, we usually try to highlight business successes, which often means a focus on up-and-coming companies or startups that show promise. Innovation and flexibility tend to be the domain of the little guy.
But not always.
This summer, as millions of Americans roll up their sleeves so the country can reopen, many are getting an mRNA vaccine that, until a few years ago, only existed as a concept. The idea was simple: Vaccinate people without actually using a weakened or dead virus, thus eliminating the chance of them actually getting the disease or spreading it to others. It’s a bit of a misconception to call the mRNA vaccine “new,” but there you have it. The vaccine being given today was already designed for the most part, and, in fact, it existed as the likely solution back in May 2020 with no changes since. Pfizer was the first company to get theirs approved, with Moderna hot on its heels. These two giants may be Big Pharma, but they also had the ability to test and mass- produce the vaccine. The question was whether or not they could be flexible enough to get things done quickly — and we see the answer to that as restrictions lower across the country. Getting through the process required unprecedented cooperation between Pfizer, Moderna, and other pharmaceutical giants. So did agreements on pricing caps and an industry-wide compact to not bow to government pressure to release anything before they were sure it was safe to do so. There are many evils in Big Pharma’s past — one need only look at the opioid epidemic to see that — but we should also acknowledge this success and see what we can take from it. No matter how large, old, or rigid your company may be, sometimes it pays to change things up and play well with others.
And that’s a lesson worth learning.
855-556-4677 AZCOMP Technologies www.azcomp.com/it • 3
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2500 S. Power Rd., Ste. 117 Mesa, AZ 85209 i nside this issu e Optimize and Thrive PAGE 1 Sony Got Hacked — We Learned Nothing AZCOMP Employee Spotlight PAGE 2 Let’s Hear It for Big Pharma No Foot-Pushing With the Wowgo Electric Longboard Would You Go ‘Against the Gods’? PAGE 3 Surfing Jaws on Holy Water? PAGE 4
By Neili SURFING JAWS ON HOLY WATER?
I’ve been thinking a lot about our core values and how things have played out in the pandemic. I’ve seen a lot of innovation in many fields, but the ones that impress me the most are the ones who don’t care “how, or why, or what will others think about me” and instead just get it done.
This is totally what we mean when we say “Surfing Jaws,” or, for that matter, “Create and Innovate.” Did everyone like what Father Pelc was doing? No! Some in his community found it distasteful or disrespectful. But like so many of America’s faithful, he didn’t hesitate in his duty. Father Pelc had a job to do, and he knew you cannot please everybody. Other communities found value in dressing up for the virtual service so that they put in the same effort as they would if they could go to worship in one place together. I’ve already mentioned drive-in services, and I’m sure that there are boat-in services in some places right now, as well. For many, it had been over 52 Sundays since they’d last been together in the same room. As we get ready to return to “normal” life, perhaps we can take a lesson from these folks — and perhaps some of their creative energy, as well. Good luck this month, and don’t hesitate to do what needs to be done.
That, in my book, is Surfing Jaws.
And nothing epitomizes that more to me than some of the ways faith communities across American were able to continue to serve their members, while also respecting health and safety guidelines. I saw a video from CBS that documented a few of those, and I couldn’t help but share it with you. Car choirs and drive-in services are one thing, but my favorite has to be Father Tim Pelc of St. Ambrose Catholic Church. Tasked with sprinkling holy water on baskets while still keeping a safe distance, he came up with a fantastic solution: Use a squirt gun!
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