Realise Your Dreams…
Welcome to our 2019 Air & Cruise Programme which has been prepared by CITO – The Consortium of Independent Tour Operators of which we are a member.
We trust our latest collection of holidays will inspire you to book and experience new and exciting destinations. We have included some old favourites together with a selection of NEW destinations for 2019. New additions for 2019 include a winter break to Cyprus, the Mediterranean islands of Crete and Sicily and the return of our popular holiday to Malta. We have also reintroduced Krakow & Prague and the Azores and offer new hotels on our holidays to Madeira, Tuscany and the Amalfi Coast. We continue our relationship with Croisi Europe River Cruises offering Paris, Bordeaux and a Trans European Cruise. Also due to popular demand we are offering 2 holidays to the Douro Valley, see pages 34 & 35. We include all the following in your holiday price: Door to Door Service We will collect you from home at the beginning of the holiday and return you home afterwards. Please note that some departures may involve an early start from home. (Please check for details of this service). Flights On all flights we include the cost of an allocated seat and one item of hold luggage no less than 20kg per person. For popular destinations in Europe, we aim to offer flights from a London airport and also a northern airport, usually Manchester. These do tend to be early morning departures, but will mean you can start your holiday sooner by arriving earlier at the resort. The flights we use need to fit in around the arrival time at resort, ship boarding and disembarking times and general airline schedules and availability which on some holidays may mean we can only offer flights from and to a London airport. Flights to long haul destinations will be London only. Your Door to Door service will still be available, regardless of where you fly from or the time of departure. Accommodation We use hotels that are at least to the UK standard of a 3* and are often higher. The hotels are checked by a member of CITO staff or agents acting on our behalf. Itinerary A more detailed itinerary of all our departures is available on request.
Our Fred.Olsen Cruise Lines holidays include varied and exciting destinations such as the Canaries & Madeira for Christmas & New Year, the Baltics, Iceland, Germany, Spain with Portugal and Madeira, plus a short break to Holland & Belgium. Our wonderful 28 day holiday to New Zealand and a redesigned 12 day, 3 centre holiday to Cuba offer you the most thorough opportunities to visit these exciting locations. We would like to thank you for choosing us as your preferred holiday provider and look forward to welcoming you on board soon. Meals All holidays include breakfast every day and the majority of dinners (see individual holidays for details). On all the Croisi Europe River Cruises and Fred.Olsen Cruises breakfast, lunch and dinners are included. We have also included a drinks package on the cruises (with the exception of Springtime in the heart of Paris). Excursions With the exception of Fred.Olsen Cruises, all excursions as detailed on individual itineraries are included together with admission to attractions, boat trips and rail tickets. Many of our excursions are guided walking tours and some locations also have limited vehicle access to their historic centres which may necessitate additional walking to fully experience a visit. We recommend checking each holiday itinerary for suitability for those with mobility issues and check this before booking. You can always chose to not participate on an excursion on the day and remain at the hotel, ship or resort should you wish. Please note all excursions and holiday itineraries are subject to change due to operational reasons. Tour Manager All of our holidays (except Fred.Olsen Cruises and Springtime in the heart of Paris) are escorted by an experienced Tour Manager who will be with you throughout your holiday. They will travel with you from the UK or join you at your destination airport. Someone will always be available to greet and assist you at the departure airport. Springtime in the heart of Paris is escorted by a professional UK coach driver. Cito group enjoying our SwitzerlandTour in June 2017
Financial Protection The holiday packages inclusive of flights offered within this brochure are protected by the Civil Aviation Authority. The ATOL licence number is 6218. We have appropriate financial protection in place to fully safeguard your money. Full details are available on request. When you buy an ATOL protected package holiday you will receive an ATOL certificate. This lists the details of the services that are financially protected, where you can get information on what this means for you and who to
contact if things go wrong. You must take this certificate with you when you travel. Member of the Association of Bonded Travel Organisers Trust Limited (ABTOT)
CITO Limited has provided a bond to meet the requirements of the package travel, package holidays and package tours regulations 2018. In the event of CITO Limited’s insolvency, protection is provided for non flight packages commencing in and returning to the UK and other non flight packages excluding pre arranged travel to and from your destination. Please see www.citoholidays.com for full details. Member of the Association of British Travel Agents (ABTA) CITO Limited is a member of ABTA, membership number Y6287. ABTA and their members help holidaymakers get the most from their travel arrangements and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by adhering to ABTA’s code of conduct. HOW TO BOOK You can book by contacting our usual Travel Centre telephone number. If you would like to check availability or to discuss your booking requirement for any holiday we are here to help. All Air Tours and River Cruises require a minimum deposit of £150 per person or 10% of the holiday whichever is the greatest. A deposit of 20% is required on all the Ocean Cruises.
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