February_Newsletter_20

NEWS IN GENERAL FEBRUARY 2020 EMPLOYEE MAGAZINE

A WORD FROM OUR CEO Kenneth Cochran, DSc, FACHE President & CEO

As we enter into a new decade, I cannot help but reflect upon the wonderful progress we have made as a health system in the last 10 years. We have welcomed a multitude of new physicians to our medical staff and added specialized services allowing us to continue to treat our patients with the highest level of care, right here at home.

As we begin a new decade, rest assured that we will continue to work to provide the quality of care and technologically advanced services that both you and the patients we serve deserve and expect. Remember, we are still on a journey to excellence and we need the participation and motivation from each member of our staff to continue to accomplish our goals. Much of the success we have celebrated over the past decade can be directly related to the individuals that were honored at our 3rd Annual Hall of Fame Gala held on January 30th. Six extraordinary individuals who played integral roles in our history were inducted including Dr. George Bourgeois, Dr. Daniel Buller, Margie Quebedeaux, Dr. John Kempf and Dr. Calvin White. We owe a great depth of gratitude to them for the contributions they have made to OGHS. We encourage you, our staff, to nominate individuals that you feel have made a lasting impact on the success of OGHS. You don’t have to wait for a deadline, nominations can be made year round. Our next selections will be made in September. Simply visit the OGHS Foundation page on our website for the nomination form.

NEWSLETTER SURVEY

Below is the link to this month’s survey. All employees who fill it out correctly will be entered into a drawing to win money in the OGHS online store. The next drawing will be in April.

https://forms.gle/DVtcmK9zW6mJYMC58Be sure to fill out the survey each month to get more chances to win.

TABLE OF CONTENTS

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PHYSICIAN SPOTLIGHT Dr. Eliza Tate

Family Medicine FEBRUARY 2020

Where are you originally from? I was raised in Port Barre and graduated from Port Barre High. I went to undergrad at LSU-E and LSU-A, worked for LabCorp in Lafayette for 18 months as a service representative, then went to medical school at LSU Health Sciences Center in Shreveport. I completed my residency training at LSU Family Medicine Clinic and Rapides Regional Medical Center in Alexandria. Why did you choose OGHS? My goal was always to come home to serve the people from my hometown and surrounding areas. After being away for so long for school and residency, it has been wonderful to be welcomed back to serve that purpose. What is your favorite thing about working at OGHS? The friendly atmosphere at OGHS is refreshing. Everyone seems to take pride in their jobs, and this makes it a pleasant place to work. What do you enjoy most about being a physician? I love to teach my patients. I believe that patients are more motivated to follow their treatment plans if they understand the way that diseases and medicines work.

What would you like everyone to know about you? My goal is to treat every patient like family.

What do you like to do in your free time? I love playtime with my kids, camping, hunting, and fishing.

The following employees and physicians were recognized by the patients in January 2019 Patient Satisfaction Surveys. Congratulations to each of you and keep up the good work.

PHYSICIANS

Jennifer Arnold

Labor & Delivery

Vivian Bias Admit Angel Bowman ED Nicky Cormier ED Melissa Deshotels Labor & Delivery Rochelle Disotell Labor & Delivery Monica Fruge Admit Saronia Manuel 4N Andrea Philippi Practice Management Jamie Porter Lab Sandrae Richard Admit Paula Taylor X 2 Admit Devon Thibodeaux 4N Stella Turner Lab Louise Washington Admit

Dr. Guy Goudeaux Dr. Derek Metoyer

Dr. Amer Raza Dr. Sal Vazquez Dr. George “Ray” Williams Dr. Supraja Yeturi

FIRST BABY OF THE DECADE

We welcomed the first baby of 2020 on January 2nd and presented her parents with a New Year gift. Amora Rose Edmond was born at 3:44 a.m. weighing in at 7 lbs., 5 oz. She was welcomed by her parents Rachael Ricker and Daniel Edmond. Dr. Thomas Jarnagin delivered Baby Edmond and her pediatrician is Dr. Carmen Koubicek. Pictured with the family from left: Dr. Carmen Koubicek, Rochelle Disotell, RN, Dr. Thomas Jarnagin and Vickie Couvillion, Director of Women’s Services.

Education Course Offerings

FEBRUARY 2020

CPR

ACLS - RENEWAL PALS - INITIAL ACLS - INITIAL

February 4

February 5

February 25

February 19

8:30 am 1:00 pm 8:30 am 1:00 pm 8:30 am 1:00 pm

8:00 am

8:00 am

8:00 am

February 11

February 10

February 26

February 20

8:00 am

8:00 am

8:00 am

February 12

8:00 am (Beginner)

February 27

1:00 pm (Renewal)

MARCH 2020

CPR

PALS - RENEWAL PALS - INITIAL

8:30 am 1:00 pm 8:30 am 1:00 pm 8:30 am 1:00 pm 8:00 am Beginner 1:00 pm Renewal

8:00 am

March 3&4

March 12

March 10

March 13

8:00 am

March 11

March 24

March 25

8:30 am 1:00 pm

All classes will be held at South Campus, 2nd Floor, in Room 280.

To register, contact janetstelly@opelousasgeneral.com or call the Education Dept. at Ext. 3801.

EMPLOYEE SPOTLIGHT DOLA SAM

Dola Sam is being ACKNOWLEDGED  as the spotlight employee for February 2020.  We would like to  INTRODUCE Dola, who has been a member of our OGHS family for the DURATION  of 28 years.  She works as the Admit Coordinator in the Admissions department at South Campus. Dola’s EXPLANATION of her various duties: Dola’s duties as an Admit Coordinator include supervising staff under the direction of her Director, creating the admit schedule for South Campus and registering patients for diagnostic testing, for admission into the Emergency Room, and admission to all other units at South Campus. What Dola likes about working at OGHS: Dola finds it very rewarding to help others, her job allows her to do just that.  It is easy for her to come to work every day because she enjoys the people she works with and loves being a part of the OGHS team, whom she considers family. What Dola would like everyone to know about her? Dola enjoys cooking and spending time with her grandchildren and family.  She also really enjoys listening to zydeco music. Dola is most THANKFUL  for all the blessings that God has given her, including her family. She is especially grateful to still have her mother, who is 92 years old.

YOUNG AT HEART

April Woodrow, APRN, ANP-BC of WellSmart Health - Rheumatology Clinic spoke at Young at Heart on Wednesday, January 8, 2020. She discussed the different types of arthritis, symptomatically managing/reducing pain, and demonstrated exercises to reduce arthritic pain. She is pictured with Faun Futral, OGHS Volunteer.

Opelousas General Health System celebrated the life and legacy of Dr. Martin Luther King, Jr., Monday, January 20th during a special program held in the Auditorium. Shelton Anthony, Director of Environmental Services & Outpatient Lab and Tracey Antee, Foundation Director hosted the event. Pastor Chris Lazard of Spirit of Elijah Life Institute Church provided the invocation while Kenneth Cochran, OGHS President & CEO and Dr. Mia Ben, Pediatrician provided remarks. The participants were entertained by Timesha Frilot, Admit Counselor, who sang “I Believe” by artist, Fantasia Barrino. DR. MARTIN LUTHER KING JR. DAY PROGRAM

DR. PHILLIP BACILLA SPEAKS AT SENIORS HELPING SENIORS

We would like to thank Dr. Phillip Bacilla, Orthopaedic Surgeon, for speaking to the Seniors Helping Seniors group January 17th in Sunset. He spoke to members about joint replacement surgery using Mako Robotic-Arm Assisted Technology. He is pictured with Oradel Hines, Seniors Helping Seniors volunteer.

TEAM WORK AT WORK

Teamwork is not only one of our organization’s quality standards, it is vital to the success of the overall operation of our facility. The FANS Department is no exception, and their staff practice teamwork daily for a seamless process in the preparation and delivery of meals. Recently, OGHS cared for a patient who was placed on Hospice for a terminal condition. While in our care, the patient had to have pureed meals to attain optimal nutrition. His family member, who cared for him while he was hospitalized, complimented the staff on the quality of the pureed meals and shared with them how much her father enjoyed and looked forward to each one.

Once the patient was discharged, the patient’s daughter approached Peggy Garrick and Tywone Lazard, about continuing to provide the pureed meals once he went home. Since this request was not routine, they approached Chris Warner, FANS Director about it. Initially, he was uncomfortable with the idea and did not want to fulfill the request because he felt that the quality of the product had potential to be compromised because it was outside of their department’s realm of service. After collaborating with several team members that would need to be involved in executing the request and getting positive responses regarding each employee’s responsibility in fulfilling the request, they decided to give it a go. During the time that the request was being fulfilled, the team executed flawlessly; exceeding the expectations that were set before them. Unfortunately, within a few short weeks, the patient passed away, but the appreciation and heartfelt gratitude that they received from his family for going above and beyond by fulfilling a request outside of their scope of service made them all very grateful that they chose to accept the challenge. This is a small example of how doing just a little more, can serve such an enormous purpose. Thanks and Congratulations to the Food and Nutrition Department!

2020 HALL OF FAME

Thursday, January 30, Opelousas General Health System celebrated six remarkable inductees during the Third Annual Hall of Fame Gala. Dr. George Bourgeois, Mr. Darryl Wagley, Dr. Daniel Buller, Margie Quebedeaux, Dr. John Kempf and Dr. Calvin White. were honored. We would like to extend a special thanks to our sponsors! Compass Health, Morrow, Morrow, Ryan, Bassett & Haik, LHC Group, C&B Pumps & Compressors, Radiology Associates of Opelousas and The Wound Treatment Center.

This program is designed to empower the general public to make a difference in a life-threatening emergency by teaching them the basics of bleeding control including how to correctly apply a tourniquet. Training also provide an overview of opioids, including life-saving techniques to use during an opioid overdose.

Wednesday, February 12, 2020 5:30 PM – 7:00 PM

Opelousas General Health System Main Campus 539 East Prudhomme Street, Opelousas, LA 70570 3rd Floor Auditorium

Register by 2/12/20 on Eventbrite: www.bit.ly/2QfrGRA

For questions, please contact John Armand at 337-948-5140 or johnarmand@opelousasgeneral.com.

www.opelousasgeneral.com

GRAPES A WHOLE BUNCH OF HEALTHY

Red, green or black, the goodness of grapes is found in every color. Fresh grapes are a healthy, portable, and tasty snack. Ideal for eating anytime or anywhere.

 Love your heart- Grapes are a heart-healthy addition to your diet. According to a study at Uni- versity of Connecticut, women who consumed 1 ¼ cups of grapes everyday reduced blood tri- glyceride, LDL cholesterol levels, inflammatory proteins and other markers of heart disease. Men with metabolic syndrome who consumed 1 ½ cups of grapes everyday reduced blood pressure, improved blood vessel function and decreased inflammatory markers.  Maintain your brain- Researchers have found that consuming 2 ¼ cups of grapes everyday pre- served healthy metabolic activity in regions of the brain associated with early-stage Alzhei- mer's disease.  Promote healthy colon- In a study of individuals with colon cancer, researcher’s found that consuming about 2 ½ cups of grapes every day for two weeks showed a significant reduction in the expression of certain target genes responsible for promoting tumor growth in the colon.  Grapes have over 1,600 natural plant compounds including antioxidants which offer a range of intriguing health benefits.  Grapes also contain phytonutrients called polyphenols. They are found in every part of the grape: the skin, flesh and seeds. They appear to protect the health and function of our cells. Polyphenols also promote antioxidant activity and influence cell-to-cell communications. Nu- merous studies also suggest that may play a role in healthy aging and other aspects of health

Try grapes in yogurt for breakfast or for a healthy snack. Cut them in halves and put into salads or cole slaw or just grab a handful to eat on the go!

www.opelousasgeneral.com

Monday, Feb. 3 10:00 am & 2:00 pm

Tuesday Feb. 4 11:00 am & 11:00 pm (night shift) Wednesday, Feb. 5 10:00 am & 3:00 pm Thursday, Feb. 6 7:30 am Friday, Feb. 7 7:30 am

SOFT SKILLS FEBRUARY 2020

Monthly Pack Your Lunch & Learn Session In-Person Presentation: “It’s Heart Month. Break Up with Salt” Presenter: Katie Guedry, RD, LDN (LSU-Ag Center) February 11, 12:00pm-12:30pm & 12:30pm-1:00pm, Auditorium A

“Effective Communication: The Key to Organizational Success” Relias LMS Presentations-Optional Effective Communication for Nurses Basic Communication & Conflict Management Effective Communication Communication Essentials: The Effective Listener “A Budget is Telling Your Money Where to Go Instead of Wondering Where it Went” In-Person Presentations: “Household Budget Made Easy” Presenter: Pelican State Credit Union February 26, 8:00am-8:30am, Auditorium A “Think Like a Millionaire” Presenter: Pelican State Credit Union February 26, 12:00pm-12:30pm, Auditorium A

2020 LIVE 4 LIFE HEALTH FAIR

Thank you to the community members, vendors and employees who joined us on January 11th for our 2020 Live 4 Life Health Fair! Participants got to engage in a variety of free and low-cost health screenings to start their year off on the healthiest way possible!

JOURNEY TO EXCELLENCE OR

New Employees: New Hires

PEOPLE

10

Rehires RNs

0

1 Overall Turnover Rate 17.71%

We have partnered with St. Landry Parish School Board for a new program to bring more opportunities to students though internships for the 2020-2021 school year. The program is called Extension Academy. Thanks to everyone who attended the Hall of Fame Gala. It was a huge success with over 425 tickets sold. The proceeds from the gala benefit the OGHS Foundation.

Patient Comments

“I was very impressed with the quality of the food and the dietary department. The lady that came to take my menu for the next day was amazing!” “Jordan and Neal were excellent nurses who were very professional and courteous. Overall, ICU was a great experience.” “Jamie was great! I had a very smooth check-in. Nicky was great also. He made sure I was comfortable and did very well starting my IV. I barely felt anything!”

SERVICE

“OGHS would be my choice again.”

Departments Above or at Target Outpatient and Ambulatory Services

Departments Below Target ED, Inpatient

ANIZATIONAL PILLAR UPDATE

QUALITY

Below are some volume statistics for the second quarter of FY 2020.

FUNDING OUR FUTURE

July/Dec.. 2018

July/Dec. 2019

Surgery Visits

3668 532 880 26,746 87.9

3740 (up)

Deliveries

487 (down) 991 (up) 26,724 (down)

Cath Lab Cases

ER Visits

Average Daily Census

85.0 (down)

GROWTH

December again showed positive growth for WellSmart Retail Pharmacy and the Meds to Beds Program. There were 1,341 prescriptions completed with 232 Meds to Beds deliveries for the month. Of all the Main Campus discharges, 49% were again captured by the Meds to Beds Program. Year to date 6,657 prescriptions have been completed, along with 1,480 Meds to Beds referrals. Since September, Same Day Surgery has sent 481 or 45% of all patients through the Meds to Beds Program. Next is OB with 178 or 17%, 4N and 5N sending 157 or 15%, and 143 or 14% respectively. Rounding out the referrals are PCU with 63 or 6%; ICU with 8 or 1%; and, CVSS with 6 or 1% of patients referred through the Meds to Beds Program.

The Collins Family Clinic project is complete and open for business in their new office.

Main Campus 539 E Prudhomme St Opelousas, LA 70570

South Campus 3983 I 49 S Service Rd Opelousas, Louisiana 70570

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