TREND ALERT - PREDICTIONS & SOCIAL MEDIA
MOBILE PRO RECENT UPDATES
As we all know, COVID-19 impacted the economy in ways we never would expect. Fortunately for SiteOne, many of these impacts were positive. Looking back at the trends of 2020, we know that homeowners took on more projects than in previous years simply due to the fact that they are now home more and see a need to complete projects or make changes to accommodate daily life. This is not a trend we see changing very much in Q1 and according to our supplier partner, Belgard, here are some trends we can expect to see:
CONSISTENT CHANGES MAKE MOBILEPRO EVEN BETTER
For technology to function well, it must be updated consistently. We’re excited to share that the MobilePRO app is now supported by the IT Department. This change will allow performance issues to be tracked better which will lead to more successful updates in the future. If you have issues or you are in need of MobilePRO equipment, you can make all requests through ServiceNow . Many updates have already taken place and you can see those in the chart below.
SPRINGTRENDPREDICTIONS2021:
^ ^ ^ ^ ^ ^ Large scale outdoor projects are the new norm in residential spaces. There’s a new shift from an entertainment focus to daily, outdoor living. Fully functional Microspaces are on the rise, especially in large cities with small spaces. Technology Integration is important. Neutral tones with pops of color will continue to be popular. Clean and simple lines in hardscape design will continue to be popular.
“The most recent enhancements to MobilePro have been terrific. We are able to walk with our customers and sell the entire job from the yard.
It is an excellent fit for all our IN-Stock items.” Chad Payton - Branch Manager, Addison, IL
RECENTLY RELEASED UPDATES:
To stay on top of trends, you need to be where your customers are. Looking at this chart by HomeAdvisor, two generations led the way in home improvement projects overall: GenZ and Millennials. Knowing this, it is important that you are educating yourself on trends in the same way they are. Here are some things you can do to understand your customers better: STAYALERTTHISSPRINGANDBEYOND
READMORE
Prevent order creation for closed accounts Immediately save and display newly created contacts on customer account Identify and differentiate JDF accounts
MOBILE SALES
New app created for printer configurations (Printer Config) Allows printing to label printers from WIFI and Cellular devices
LABEL PRINTING
Don’t be afraid to use social media.
Simply ‘Google’ the latest trends and educate yourself on what the consumers are taking in.
CYCLE COUNT
Bug fixes to correct Cycle Counts appearing blank on MobilePRO
Pinterest saw a 50% increase in male, Millennial users in 2020. Their #1 search was ‘Home Improvement Projects’. Get on Pinterest!
FULFILLMENT
Update to allow three decimal places in the quantity field
Think like the customer and ask questions like the customer. Be ready to provide the answer.
Made with FlippingBook Annual report