Areas of Expertise § Specializes in enhancing operational processes and procedures while working closely with clients to analyze current operations. § Identifies areas for improvement § Dedicated to helping clients achieve operational excellence § Offers partnership to transform operations § Implements technology and cost-saving strategies for organizations § Develops strategic plans to optimize processes and implement solutions to drive efficiency and costs savings. § Develop customer service strategies from Operational excellence. She is a 2023 and 2020 Housing Wire Vanguard winner and has been twice named Housing Wire's Women of Influence list in 2019 and 2015. She also appears on National Mortgage Professionals 2019 Most Powerful Women, Progress in Lending 2019 Most Influential Women in Fintech and National Diversity Council’s Southern California 2016 Most Powerful & Influential Women lists along with NEXT’s 2020 Powerhouse list. Suzy is President/Consultant of Streamlined Operations Solutions, LLC in addition to her role at Mortgage Advisory Partners. Suzy Lindblom has over 40 years in the mortgage industry and has experience in most aspects of the mortgage industry including underwriting, operations, credit risk, technology, post closing and compliance. She led Fulfillment, Sales, Credit Risk, Compliance, IT, HR, Operations Support and Marketing during her mortgage career. Suzy’s focus over the years has been delivering the best customer service and helping her staff and others in the industry to grow in their careers along with working to improve the mortgage process. She was most recently with Arc Home LLC, as their COO and prior to that with FGMC, Kind Lending, Planet Home Loans as their COO and Stearns Lending, as Managing Director of Fulfillment for all Retail, Wholesale and JV channels, as well as Post Closing and Credit Risk.
Suzy Lindblom Executive Managing Director, Operational Strategy SLindblom@mortgageap.com www.mortgageap.com 800-627-5803
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