Welcoming back our guests and colleagues

Arrival | Departure Experience

Check-In and Check-Out (1)

Guests will be encouraged to

Digital health and travel declaration forms provided to

Safe distancing markers on floors and queue ropes implemented to observe safe distancing measures of 1.5 meters or based on local regulations.

For additional care, safety amenities including hand sanitising gels available at reception and at other convenient locations in the hotel.

Turndown will be made optional to avoid colleagues entering rooms during guest stay. Service may be offered to Suite, VIP guests provided no

check-in and express check-out using our Shangri-La Mobile App.

all guests to fill based on local health and

government regulations.

guest is present during servicing.

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