Arrival | Departure Experience
Bell Service
When delivering luggage, bellmen enter the room, if unoccupied, and place the luggage.
If room is occupied, bellmen offer guest the option to place the luggage in the room or allow for self retrieval. In both instances, bellmen observe safe distance of 1.5 meters or based on local regulations.
All bellmen will wear masks that are replaced frequently or upon contamination.
Upon request for check- out, if luggage assistance is required bellmen offer the guest a choice for the luggage to be collected in their presence or after they have left the room. If luggage is collected while the guest is still in the room, bellmen observe safe distance of 1.5 meters or based on local regulations.
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