The Stay Experience
Guestrooms (1)
All room attendants will wear personal protective equipment including masks and gloves that are replaced frequently or upon contamination. No guest room servicing provided when guest is in the room.
. All glassware and utensils sanitised using high- temperature wash and refreshed for each room after guest departure. All single use items in the room replaced and refreshed whether used or not after guest departure . Reduced guestroom setup with limited cutlery, utensils and collaterals
EPA-listed disinfectant or equivalent used for sanitisation. Thorough sanitization is conducted with attention to high-touch items including all fixtures and fittings, door handles, light buttons, remote control and wardrobe hangers. One set of cleaning cloths used per room . No mixing of used and fresh cleaning cloths.
All linen is freshly laundered and only changed upon guest request during stay. Soiled linen from suspected or confirmed infected rooms to be in sealed bags.
From departure rooms all linen, towels, bath robes are removed and replaced regardless if used by guest.
Linen undergoes sanitising and
Room attendants disinfect all cleaning tools.
disinfection using high temperature washing process.
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