The Stay Experience
In-Room Dining
Contactless delivery and pick-up of of in-room dining trays and trolleys . Colleagues ring doorbell and step away to maintain safe physical distancing while guest retrieves items. If guests request private dining trays/trolleys to be setup, colleagues entering the room maintain safe distance of at least 1.5 meters or based on local regulations.
All food and beverage items and glassware are covered/wrapped at all times.
Printed materials and removed from the room.
All bespoke guest amenities and food platters are covered at all times. Guest amenities if delivered after the guest has checked in to the room follow contactless delivery
All trolleys, trays and hot boxes are thoroughly sanitized before and after every use.
Digital versions of the menus offered through television screens, tablets and through mobile phones using QR code.
Condiments are individually packaged.
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OR single-use paper menus offered in the rooms.
protocols or to maintain social distancing.
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