Professional December 2017/January 2018

Industry news

Fast-growing MCPO A REPORT by Everest Group reveals that the multi-country payroll outsourcing (MCPO) market is one of the fastest growing markets in the HR outsourcing space, growing at a compound annual growth rate of 19–23% to exceed USD1.5 billion (http://bit.ly/2yvFHAH). Anil Vijayan, practice director at Everest Group, observed: “Talent retention is one of the biggest challenges employers face today, and the payroll process is a crucial employee touch point, so employers are ramping up their investments in technology to provide a more sophisticated user experience. This includes getting rid of multiple sign-ins; presenting a consistent look, feel and function across all pages; offering fast-loading and friendly interfaces; providing dynamic visualisations of data; and, of course, ensuring reliable, easy-to-use mobile access”. iHCM2 launched ADP RECENTLY launched ADP iHCM 2 in Germany, Italy, Netherlands and UK, with further markets to be added. ADP iHCM 2 is a complete human capital management (HCM) system in the cloud, designed to help companies to lower costs, increase talent engagement and unify operations. “At ADP we have put together a complete package – unifying payroll and HR – to help growth focused businesses better manage their workforce,” said Don McGuire, president EMEA at ADP. “Our Evolution of Work research shows that the world has shifted from company and process centricity, to become more digital, real time and people-oriented.”

UK workers risk data security ACCORDING TO recent research by IT provider, Probrand. co.uk, the majority of British workers are putting confidential professional documents and data at risk. The survey reveals that: ● employee attitudes to confidentiality and cyber security are worryingly relaxed, with 74% of workers admitting to using personal technology to freely access work documents ● 52% of workers access their work emails on an unsecure personal device such as a mobile phone or laptop, meaning many are running the risk of leaking confidential business communications ● 35% of workers have professional documents stored on gadgets which are not password protected. Those working in the financial services industry (81%) were revealed as the worst offending employees, putting sensitive client information at risk by using personal gadgets for professional communication, followed by legal industry workers (79%) and those in the education sector (76%). Matt Royle, marketing director at Probrand, said: “Cyber security and the safety of customer personal data should not be taken lightly. Relaxed attitudes to security and the trend for mobile working, which often sees sensitive, business-critical data reviewed on personal mobile devices, can present a risk to data being ‘leaked’ or accessed by others. Workers must be mindful and act to protect data at all costs, before putting their business or others’ information at risk. The message is, get your security in order and equip your business for greater data protection and health.”

The Rewards 2017 awards THE WINNERS of The Rewards 2017 were announced at the Hilton London Bankside on Thursday 2 November. Awards and winners are as follows: ● Best Business Award – Smart Pension ● Best Employer Award – Cintra HR & Payroll Services ● Best Leader Award – Justin Cottrell, FMP Global ● Best Manager Award – Sharon Tayfield, BDO ● Customer Service Award – Payroll Mania ● Employee Benefits Provider Award – Benefex ● In-house Team Award – Royal Mail ● International Payments Provider Award – TransferMate Global Payments ● International Payroll Award – BDO ● Payroll & HR Provider Award – Cintra HR & Payroll Services ● Payroll and HR Software Product Award – Expenses by Selenity ● Pensions Technology Award – pensionsync ● Public Sector Team Award – Lincolnshire Partnership NHS Foundation Trust ● Rising Star Award – Adam Morgan, Cintra HR & Payroll Services, ● Service Provider Team Award – Anderson Anderson & Brown ● Specialist Payroll & HR Provider Team Award – Liaison ● Technology Award – PayDashboard ● Workplace Pension Provider Award – Smart Pension ● Reward 100 Award – Andrew Evans, Smart Pension

2017 Global Payroll Complexity Index NGA HUMAN Resources has released its 2017 Global Payroll Complexity Index (GPCI) (http://bit.ly/2fn6zhK), which identifies the top payroll process and compliance threats by country and region. The results from a survey of UK payroll experts and professionals, show that: ● 65% say that managing legislative, human resources (HR) and payroll updates is their number one challenge ● 24% remain unaware of the impact of the General Date Protection Regulation (GDPR) on payroll ● gender pay, working time regulations and ‘IR35’ have added to reporting complexity and to the rise in payroll parameters since 2014 ● rewards and benefits factor highly in the more typical ‘white collar’ roles, with salary sacrifice and shared parental leave taken up widely

● increased use of time and attendance apps have simplified processing of hourly payroll ● the apprenticeship levy, GDPR and Brexit are unknown challenges in next twelve months.

| Professional in Payroll, Pensions and Reward | December 2017/January 2018 | Issue 36 42

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