From the General Manager And just like that, another summer is over, and we are into our Autumn newsletter.
As a new dog owner myself, I love our new section ‘Tenant Tails’ (and whoever came up with that title!) which is a spotlight on some of the delightful pooches and pussycats sharing your homes. I hope you enjoy these happy snaps as much as I did. This edition also contains a snapshot of the results of the 2023 Resident Survey. We were pleased to see improvements in a lot of areas and identify parts of our service where we can still do better. We are still working on how best to action these improvements and will report back in the next newsletter. There is some useful information in this edition on the importance of using incident diaries if you are having neighbourhood issues. The Advisory Committee of Tenants reviewed this tool at the March meeting and agreed that although they
may be cumbersome, they are necessary as it is difficult for us to take action without documented evidence. Lastly from me, my favourite part of the edition is the call for artists for the 2024 Tenant Art Show. It is always one of the highlights of the Housing Choices calendar, so if you have a knack or a love of art in any form, we would love you to join us in delighting another audience in Rockingham in May. Stay well and I hope you enjoy the read.
Natalie Sangalli Acting Chief Operating Officer
Acknowledgement of Country
In the spirit of reconciliation Housing Choices WA acknowledges the Traditional Custodians of Country throughout Noongar boodja (land) where we are based. We acknowledge their connections to land, sea and community and pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.
Cover: Tenants John and Kandi at the Bunbury afternoon tea & bowls.
2
2
Made with FlippingBook Ebook Creator