Advisory Committee Update The Advisory Committee of Tenants (ACT) at Housing Choices has hit the ground running in 2024, with the committee getting together for their annual training session and two meetings already this year. In January the committee dedicated a meeting to reviewing our new Resident Handbook. Committee members gave feedback on the look, feel and content of the handbook to make sure it is easy to read and has all the relevant information people need when they move into a Housing Choices property.
Above: Chairperson Sue (left), new member Colleen (right) .
Above: Committee member George keeping his energy up during our training session.
During our second meeting the committee looked at our incident diaries, which are the forms residents fill out when experiencing neighbour issues. The committee looked at how we can improve them and encourage more residents to use them when needed. Last month the committee also took part in their annual training session to refresh their knowledge about their roles and expectations as committee members. We also dedicated a lot of time to looking at the feedback tenants gave us in 2023 and what issues we can tackle in the year ahead.
Excitingly we also have a new member this year - Colleen from Rockingham - bringing our total members to 13. We are thrilled to have a diverse range of voices and
experience in the room. Speaking of experience,
during the training we found out our committee members have more than 140 years of renting experience with Housing Choices in total.
This reinforces that our committee has lots of
expertise on what it is like to receive our services and be a tenant with Housing Choices.
Above: Our committee hard at work at our second meeting - featuring our Bunbury representative Sheryl joining us online on the big screen.
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