Coach…Improve…Protect
Coach: ❑ We teach quality principles and regulatory requirements. ❑ We provide consultation, guidance and are a resource for all things quality. ❑ We set up mechanisms for operations to solve their quality problems. Improve: ❑ We work with leaders and staff to foster continuous improvement, operational efficiency, productivity and innovation. ❑ We analyze quality and compliance data to drive change. ❑ We challenge the status quo while understanding the realities of the environments we work within. ❑ We provide a broad process view with enterprise-wide solutions that balance conflicting priorities to produce the best outcome. Protect: ❑ We identify standards for performance. ❑ We provide assurance for the quality of our products and services through our independent oversight. ❑ We create and manage systems (QMS) to maximize efficiency and effectiveness. ❑ We advise on the management of compliance risks.
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