Prop Tech & Security
Stand out from your competitors
D oes your business have a strong value proposition? Can you articulate why someone would want to buy from your company instead of a competitor? Clarity in answering these generic questions will help how you position your business in any marketplace or industry but standing out from your competition is critical to your success and while the vast majority of people understand this principle, many are struggling to achieve it. PropTech is the buzzword that is now becoming more If you get your block management software right, you can make a real difference, reckons Dominic Jackson
financial and administrative management activities you need to undertake, while reducing the effort and brain power required to get things done. This frees up time so you can focus on resolving issues or where an opportunity may exist to add extra value to your clients. Best practice workflow Good software is designed to make the day-to-day life of those that use it as seamless and efficient as possible. Great software is designed to provide a solution that addresses the pain points of the user in the specific industry they work in. In block management terms that can be in areas such as compliance, for example. Does the software have demand templates that are automatically formatted properly with the correct wording to take account of the current legislation that exists? In addition, does the software automatically update the demand templates when any changes in the law come into effect without the user having to do this or in fact remember to do this? Enhancing communication More and more often, leaseholders and property owners are asking for information and they want
mainstream to describe the use of technology in
it electronically. Having the ability to choose to receive demands via email, view their account, report problems and see relevant documentation that relates to their property is being addressed by using dedicated online software portals. Web or cloud-based software provides an enhanced level of communication which can be used by property managers to give relevant and timely updates to their leaseholders and owners about issues relating to their properties and block-wide matters. Using dedicated software that can be branded with the managing agent or property management company’s details to handle the daily mix of communication, which is required by the various internal and external stakeholders, improves operational efficiency and increases customer satisfaction. In conclusion Software designed and created by experienced professionals who have operated in the block management industry, who required to make a difference to their stakeholders, will help businesses stand out from their competitors. Dominic Jackson is managing director of Blocks Online Limited have the knowledge and understanding of what is
the property market. In the world of block management, managing agents and property management companies providing services to the sector are using dedicated software to give them an edge over their competitors. Below are some of the most important beneficial aspects: Streamlining business processes The productivity and efficiency of your employees can be improved to a significant extent aided by block management software for certain tasks and projects. Understanding where you can automate those tasks and activities which are repetitive, mundane but, crucially, necessary to providing services to your stakeholders will help free up your time. These areas include the bulk production of service charge budgets and issuing of demands, the bulk importing and recording of receipts through to the bulk payment of suppliers. In reality, dedicated software provides reliable and robust support in dealing with all of the essential
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