2nd Reading - Administrative Policies & Procedures

SECTION 2 – BOARD & MANAGEMENT

2.A

BOARD OF DIRECTORS

1. Board Meetings - Board members are expected to attend all Board meetings whenever possible. 2. Hiring of Department Heads - All full-time department heads will be approved by the Board of Directors before being hired. 3. Owner Correspondence – The Board of Directors will address comments, suggestions, and questions that are presented in the form of a letter or through electronic transmission (email), which identifies the lot owner and the lot number, and is a topic that should be addressed by the Board. The Board’s response will address the specific inquiry or concern as informatively as possible. In some cases, if appropriate, the correspondence will be referred to the General Manager for response. 4. Reports of Executive Sessions - All Executive Sessions, will be kept, recording only the decisions made, and are to be maintained in a confidential file. As per legal requirements, these decisions will be limited to legal matters, personnel related matters, and other matters which are deemed to be confidential in nature. 5. Employee Performance Reviews - The Board will conduct the annual performance review for the General Manager. Other employee performance reviews will be completed annually by management personnel or more often during probation periods of employment. These reviews will be kept in a confidential file. 6. No individual Board member, member of a Committee, or individual owner may contact the association attorneys, accountants, or insurance agent. Contact between the association and its attorneys’, accountants, or insurance agents must be by the Board President or his/her assignee. No exceptions.

2.B

GENERAL MANAGER POSITION

1. Direction to General Manager - Directives to the General Manager from members of the Board must be transmitted through the Board President. 2. General Manager Residence - The General Manager will not be allowed to reside in the resort. The General Manager will be allowed to bring guests and family members into the Resort, to utilize amenities, with him/her at no charge.

2.C FILLING THE GENERAL MANAGER POSITION ON A TEMPORARY BASIS

1. When the current General Manger is temporarily not available due to vacation or illness (not to exceed 30 days), the General Manager will designate a qualified Acting General Manager for that period. 2. When the current General Manager is temporarily not available due to illness (over 30 days) the General Manager will make a recommendation to the Board for approval of an Interim General Manager. 3. If the General Manager is absent for more than 90 days, the Board may look for a permanent replacement.

2.D FILLING THE GENERAL MANAGER POSITION ON A PERMANENT BASIS

1. When the current General Manager’s employment ends, the Board will look at several sources for replacement. The first option would be to determine if the current General Manager is interested in a new contract. If he/she is, and the Board is satisfied with his/her performance, a new contract can

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