FORUM MEMBER RECURRING THEMES
Promoters
69%
Passives
25%
Detractors
6%
n = 198
n = 73
n = 18
• Standards/Best Practices • “The Forum provides useful resources for practitioners in the field of international
• Standards/Best Practices • “Now, perhaps more than ever, those working with education abroad programs are needing to demonstrate their value. How this value is articulated Standards Development Organization for the field of Education Abroad, The Forum provides a sound framework from which to base operations. Beyond the Standards, the resources provided offer an incredible body of knowledge to draw from and on.” • “Standards setting body for US Education Abroad” • “Very good platform and conferences to share experience and best practices with counterparts from all over the world.” • “The Forum continues to thoughtfully work through Ed Abroad best Practices and bring concrete application to those practices to the field of Education Abroad.” may be different depending on the audience. Anecdotal evidence is sure to abound. As the
• Reliable Resources and Content • “For the resources and the perceived legitimacy offered through the affiliation.” • “I found the resources and the sessions very useful and I am very excited about the possibility to revisit some of those sessions on demand. So, I would say that for that reason, it would be worth joining the Forum. Assuming that our FY21 budget allows us to remain members of The Forum, I look forward to seeing more of what you have to offer institutions like mine in terms of resources.”
education, benchmarks, journals, and standards.” • “It’s the premier organization for standards of good practice, though I find the annual conference to be a bit repetitive in topics and themes, it’s still a good networking opportunity, and training opportunity.” • “The Forum is the authoritative source for best practices in education abroad.” • “I love the fact the the Forum centers its work around standards of good practice. That foundation helps ensure that the Forum has meaningful work to do and a meaningful role to play. I think that the Forum’s annual conference is one of the most useful events that I attend, as many of the topics and sessions are quite good and the attendees who it attracts are top-notch.”
The Forum on Education Abroad Net Promoter Score Results 13
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