FORUM MEMBER RECURRING THEMES
Promoters
69%
Passives
25%
Detractors
6%
n = 198
n = 73
n = 18
• Support and Advocacy • “I believe strongly in the soundness of guidance that the Forum generates, given broad input from established leaders in the field.” • “Forum has done alright with diversity, but there is much more to be done, carefully and honestly investigating the structural impediments to education abroad for ALL college students will make a huge difference. It will represent what we stand for as educators committed to exploring cultural differences…” • “Forum is incredibly helpful with ensuring we are aware of and following best practices, but also in accessing resources to do advocacy on campus.” • “The Forum provides critical support for practitioners in the field of education abroad, including professional development, education, and leadership and networking opportunities.
• High Quality Training/Professional Development • “The resources are incredibly beneficial. Particularly, the trainings and standards.”
• Needs to be More Forward Thinking/ Up-to- Date • “The resources can be useful, but there has not been much updating that I have noticed recently (pre- COVID). The webinars/COVID resources have been helpful. But in the times of budget restraints, the value of the membership” • “What direction the Forum takes over the next short period of time when both the organization and the field are in much transition. Forum had become quite
frankly a stand-pat maintainer of the status quo with a loss of critical regard, trenchant analysis or innovative thinking.”
The Forum on Education Abroad Net Promoter Score Results 15
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