THE APPROACH
Current The Forum on Education Abroad members and stakeholders were asked to complete the following pulse check. We then calculated Net Promoter Scores by Stakeholder Group based on their responses.
Interest in Sharing Your Perspectives Would you be open to providing additional input on your perspective and experience with The Forum on Education Abroad through other channels? Please select all channels you would be interested or open to participating in. • Focus Groups • Interviews • Discussion Boards
Name, Email, Phone Number, Current Title, Current Organization or Company Pulse Check On a scale of 0 to 10 with 0 being VERY UNLIKELY to 10 being VERY LIKELY, what is the likelihood that you would recommend a friend or colleague to join The Forum on Education Abroad as a partner or service provider? Why? Stakeholder Role Are you currently working with The Forum on Education Abroad? • Yes • Not Currently, But I Have Been In the Past • No
If so, in what way are you working with them? Which of these would you consider yourself: • Forum Member • Education Abroad Administrators • Faculty • University / Campus Leadership • Program Provider • Affiliate Organization / Service Provider • Student • Board Member • Other
Additional Comments You’d Like to Share
From these responses, we: 1. Calculated Net Promoter Scores for each Member Type and Profile 2. Summarized the recurring themes from promoters and detractors 3. Shared excerpts from some of their comments.
The Forum on Education Abroad Net Promoter Score Results 2
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