FACULTY
Promoters
55%
Passives
26%
Detractors
19%
n = 34
n = 16
n = 12
Recurring Themes - Summary • Reliable Resources and Content • Standards/Best Practices • Support and Advocacy • Sense of Community • Leader in Field of Expertise
Recurring Themes - Summary • Standards/Best Practices • Questionable Value for Membership • Reliable Resources and Content • Networking • High Quality Training/Professional Development
Recurring Themes - Summary • Insufficient Value for Membership • Too Focused on Education Abroad/Not Relevant to My Work • Standards/Best Practices • Increase Awareness of and Access to Available Resources • Too Focused on Revenue Generation
Net Promoter Score 35 N = 62
The Forum on Education Abroad Net Promoter Score Results 23
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