The Forum on Education Abroad - Net Promoter Score 2020

FACULTY RECURRING THEMES

Promoters

55%

Passives

26%

Detractors

19%

n = 34

n = 16

n = 12

• Support and Advocacy • “I have only been in this position for a year but have found the most help and useful connections through the FORUM.” • “I am an office of one. Membership in Forum has been invaluable as we develop our programming.” • “As a junior faculty, when I started developing my study abroad program I was a little lost. The Forum on Education Abroad was a great resource to guide me through the improvement of my program.” • I have always enjoyed the support provided by

• High Quality Training/Professional Development • “I had a very positive experience participating in a QUIP review a couple years ago.”

• Standards/Best Practices • “Forum EA offers great guidance and leadership in best practices for education abroad” • Increase Awareness of and Access to Available Resources • “I don’t know much - good or bad - about what you do!” • Too Focused on Revenue Generation • “Right now, every piece of information regarding training from The Forum comes behind a pay wall. What are our dues for? The privilege of an email? or simply that we can say we subscribe to the Forum?”

the Fórum for all of us in Study Abroad. The conferences have been well organized and provide interesting sessions as well as great networking opportunities.”

The Forum on Education Abroad Net Promoter Score Results 25

Made with FlippingBook flipbook maker