AFFILIATE ORGANIZATION/SERVICE PROVIDER
Promoters
52%
Passives
30%
Detractors
17%
n = 12
n = 7
n = 4
Recurring Themes - Summary • Reliable Resources and Content • High Quality Training/Professional Development • Networking • Standards/Best Practices • Support and Advocacy
Recurring Themes - Summary • Reliable Resources and Content • Standards/Best Practices • Networking • High Quality Training/Professional Development • Support and Advocacy
Recurring Themes - Summary • Too Focused on Education Abroad/Not Relevant to My Work • Reliable Resources and Content • Too Focused on Revenue Generation
Net Promoter Score 35 N = 23
• Standards/Best Practices • Lack of Support/Advocacy
The Forum on Education Abroad Net Promoter Score Results 36
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