SKEE-BALL PREMIUM
SERVICE AND REPAIR DETAILED INSTRUCTIONS
FACTORY CONTACT INFORMATION
SKEE-BALL ® 1077 East Glenbrook Drive Pulaski, WI 54162 USA
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SALES Phone: (920) 822-1496 Email: hello@skeeball.com
PARTS & SERVICE Phone: (920) 822-1496 Email: service@skeeball.com
SUPPORT Phone: (920) 822-1496 Email: support@skeeball.com
Open Monday - Friday 8 AM - 5PM C.S.T.
All games are proudly manufactured at our factory in Pulaski, Wisconsin,
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TABLE OF CONTENTS
FACTORY CONTACT INFORMATION ………………………....……. 2 TABLE OF CONTENTS ……………………………..…………....……. 3 GAME SPECIFICATIONS …………………………….……...….…….. 4 SAFETY PRECAUTIONS ……………………………………..……….. 4 THEORY OF OPERATION …………………………………………….. 5 TROUBLESHOOTING GUIDE ……………………….……...…...… 6 - 8 HOW TO REPLACE GUTTER BALL SWITCH …..…….…..………… 8 HOW TO REPLACE SWITCH IN FRONT SWITCH PANEL ……… 9 HOW TO ACCESS ELECTRONIC SCORE OPTOS …………..…… 10 HOW TO ADJUST OPTO SENSORS …………………….……..…… 11 DEBOUNCE ……..…………………………..……………………….… 12 HOW TO OPEN ELECTRONIC AREA ………………………...…… 13 HOW TO REPLACE DISPLAY ………………………………………… 13 HOW TO REPLACE MAIN BOARD ………………………………… 14 HOW TO REPLACE ALLEY MATTING ……………………….… 15 - 16 WIRING DIAGRAM ……..……………………….……………….… 17 - 19 PARTS GUIDE ……..……………………..……………………….… 20 HEAD PART NUMBERS ………………………………………....……. 21 RAMP PART NUMBERS ………………………………………....……. 22 PLAYFIELD PART NUMBERS ……………………………...….…….. 23 MAINTENANCE LOG ………………………………………………….. 23 TECHNICAL SUPPORT / WARRANTY INFO ………….….……….. 24 S
3
GAME SPECIFICATIONS
GAME DIMENSIONS
POWER REQUIREMENTS
61 cm
WIDTH
24”
INPUT VOLTAGE RANGE
100 to 120 VAC
271 cm
DEPTH
107”
HEIGHT
66”
168 cm
INPUT FREQUENCY RANGE
60 Hz
WEIGHT
237 lbs
107.5 Kg
OPERATING TEMPERATURE FAHRENHEIT 45 - 80 F CELSIUS 7.2 - 26.7 C
MAX OPERATING CURRENT 0.3 AMPS @ 120 VAC
SHIPPING DIMENSIONS
WIDTH
32 inches
DEPTH
84 inches
HEIGHT
67 inches
SHIP WEIGHT
318 lbs Class 125
66”
Individual Game Section Dimen- sions: Ramp Section: 24” Wide X 81” Deep X 26” Tall Head Section:
107”
24”
SAFETY PRECAUTIONS
4
THEORY OF OPERATION
Power switch is located on the top of the game.
After 40 seconds of loading, the program will start.
10 volume levels to select from.
Can play with up to 6 players: Accent color will change with each player: Red, Yellow, White, Blue, Purple, Green
Player rolls balls up the ramp and optos in the holes will score points.
If a ball misses the targets, it will roll into a “Gutter switch” and will score a zero.
6 game play options to choose from:
Classic: Each player rolls 9 balls to try to get the highest score.
Three Ball: The “Classic 9 ball game, but with each player rolling 3 balls per round - alter- nating players until all 9 balls thrown.
Lightem Up: Each player rolls 3 balls per round, try to light up all 6 targets.
Speed: Roll as many balls as you can in 60 seconds to try to get the highest score.
BlackJack: Score 21 points without going over. The game will assign a random initial card. 10 point hole = A (could be 1 or 11)
20 point hole = 2 30 point hole = 3 40 point hole = 4 50 point hole = 5 100 point hole = 10 Multiple players alternate 1 ball at a time.
Countdown: Darts anyone? Players start at 310, and roll 3 balls per round. First one to zero - wins!
5
TROUBLESHOOTING GUIDE
Troubleshooting Strategy Use common sense and a systematic method of troubleshooting to determine the exact problem, probable cause and remedy. Use the process of elimination using the suggestions below to find a faulty component. Always check for the obvious causes first - such as unplugged, loose, or broken wires, and stuck or jammed components.
Problem
Probable Cause
Remedy
Lights in front ball reservoir are not working
Pinched, broken, or disconnected wiring. LED strip defective. Pinched, broken, or disconnected wiring. LED strip defective. Pinched, broken, or disconnected wiring. LED strip defective.
Ensure speaker is connected to CE25504 harness, which is connected to Main Board Assembly. Ensure the “ Volume ” button on the front switch panel is operating correctly. Check for 3.5 - 4 Ohms on speaker. Replace speaker if needed. Part # AACE8811A Refer to wiring diagram and check cables from LED strip to Main Board. (CE25500, CE25507, CE25506) Replace LED strip. Part # AACE25501 Refer to wiring diagram and check cables from LED strip to Main Board. (CE25507, CE25506) Replace LED strip. Part # AACE25500 Refer to wiring diagram and check LED strip to Main Board. Replace LED strip. Part # AACE25502
Lights under alley are not working
Lights in playfield area are not working
No Sound Press the “ Volume ” button on front switch panel to see change.
If volume does not change with button push, refer to “ How to Open Electronic Area ” to access parts.
Volume Switch on front switch panel defective. Pinched, broken, or disconnected wiring.
There are 2 versions of playfield switch cables. Refer to “ How to Access Mechanical Score Switches ” or “ How to Access Mechanical Score Optos ” to determine which version is in your game. Refer to “ How to Adjust Opto Sensors ” to clean and adjust. If mechanical switches, replace Part # A5SE25500 Ensure switch is fully plugged in and tight. Refer to wiring diagram and check cables from score switch to Main Board Replace Volume Switch. Part # AAPB25501 Refer to “ How to Replace Switch in Front Switch Panel ” Refer to wiring diagram and check cables from switch to Main Board. (CE25507, CE25506)
Sound is good, but volume doesn't change with button
Dirty or Faulty Score Switch
A score hole does not give points
Pinched, broken, or disconnected wiring.
Faulty Gutter Ball Switch
There are 2 versions of playfield switch cables. Refer to “ How to Access Mechanical Score Switches ” or “ How to Access Mechanical Score Optos ” to replace main playfield switch cable. Refer to “ How to Open Electronic Area ” to inspect connection to Main Board. Replace if needed. Part # AAMB25501 Refer to “ How to Access Gutter Ball Switch ” to replace Gutter Ball Switch. Part # AASE25500 Refer to wiring diagram and check cables from score switch to Main Board. (CE25505, CE25510)
Gutter ball switch not working
Pinched, broken, or disconnected wiring.
Faulty Cable
Game does not score at all
Faulty Main Board Assembly
6
TROUBLESHOOTING GUIDE
Problem
Probable Cause
Remedy
Game does not start It will play one game at power on, but no more. Can ’ t change the number of players
Start Switch on front switch panel defective. Pinched, broken, or disconnected wiring.
Replace Start Switch. Part # AAPB25501 Refer to “ How to Replace Switch in Front Switch Panel ” Refer to wiring diagram and check cables from switch to Main Board. (CE25507, CE25506)
Players Switch on front switch panel defective. Pinched, broken, or disconnected wiring. Players Switch on front switch panel defective. Pinched, broken, or disconnected wiring. Unplugged from wall. On/Off switch disconnected or faulty. Faulty Power Supply Pinched, broken, or disconnected wiring. Ensure Main Board Assembly is receiving 5 Volts DC Faulty Main Board USB communication cable between Main Board and Display Board unplugged or faulty. Check for blinking green LED on the Main Board Pinched, broken, or disconnected wiring. Faulty Display Assembly
Replace Players Switch. Part # AAPB25501 Refer to “ How to Replace Switch in Front Switch Panel ” Refer to wiring diagram and check cables from switch to Main Board. (CE25507, CE25506) Replace Players Switch. Part # AAPB25501 Refer to “ How to Replace Switch in Front Switch Panel ” Refer to wiring diagram and check cables from switch to Main Board. (CE25507, CE25506) Ensure the game is plugged into the wall outlet. Ensure On/Off switch is switched on, and power supply receiving 110 Volts AC. Check for 5 Volts DC from Power Supply. Replace if needed. Part # AAPS25500 Refer to wiring diagram and check cables from wall outlet to Main Board. (CE25509, AAPS25500) Measure 5 VDC at AAPS25500 connector on Main Board. Green LED should be blinking rapidly.
Can ’ t change the game type
Game is not on.
Refer to “ How to Open Electronic Area ” to access items to check.
Replace Main Board if needed. AAMB25501
Lights on the game are on, but no display and the game can not be played Refer to “ How to Open Electronic Area ” to access items to check.
Verify USB cable plugged in and secure to the correct bottom socket on Main Board. Replace cable if needed. Part # A5CBL5900
If green LED is blinking, Main Board is usually not the issue. Refer to wiring diagram and check cables from Display to Main Board. ( 5 VDC on CE25503, A5CBL5900) Replace Display Assy if needed. Part # AACB25505
Display is not on
Game can be played, but no display.
Faulty Display Assembly. Refer to “ How to Access Display ” Replace Display Assy Part # AACB25505
Display is very dim, and does not show everything
Pinched, broken, or disconnected wiring. Faulty Display Assembly.
Check 5 Volt DC input to Display Board ’ s red and black wires. Cable # CE25503 Replace Display Assy Part # AACB25505
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TROUBLESHOOTING GUIDE
Problem
Probable Cause
Remedy
Display always shows “ Loading ”
USB communication cable between Main Board and Display Board unplugged or faulty. Check for blinking green LED on the Main Board Verify Micro SD card is fully seated. Faulty Display Board
Verify USB cable plugged in and secure to the correct bottom socket on Main Board. Replace cable if needed. Part # A5CBL5900
If green LED is blinking, Main Board is usually not the issue. Replace Main Board if needed. Part # AAMB25501 Replace Micro SD card if needed. Part # AASD0008A - HSBP Replace Board Assy if needed Part # AAMB25501
Alley Carpet and Score Rings are Dirty
We recommend cleaning with “ Scrubbing Bubbles ”
REPLACING GUTTER BALL SWITCH
The gutter switch is located below the playfield.
If the gutter switch is faulty, it will have to be re- placed.
Instructions:
Remove the 1 screw from the left cover using the #2 square bit included in the hardware kit. (Part # A5DBSQ020)
Lift out the wood panel to access the score switch.
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HOW TO REPLACE SWITCH IN FRONT SWITCH
Front Switch Panel is located on the front right side of alley.
If a push button is faulty, it will have to be replaced.
Instructions: Remove the 14 screws from both sides along the length of the right side cover using the #1 square bit included in the hardware kit. (Part # A5DBSQ010)
Flip the side rail upside down to access the push but- tons.
A single push button can now be replaced by unplugging the button and unscrewing the large nut on the push button. Single Push Button Part # AAPB25501
If you wish to replace the entire push button assem- bly, unplug all 4 push buttons and remove the 2 nuts using a 11/32” wrench.
The cables are labeled to ensure the new push button assembly can be plugged in correctly.
Entire Push Button Assembly is Part # AAP- B25500
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HOW TO ACCESS ELECTRONIC SCORE OPTOS
Electronic scoring optos are used on newer games built after Sept 2022.
The opto switches are located under the playfield. There is an adjustment dial on the opto sensor that can
be adjusted with a small screwdriver. Refer to “How to Adjust Opto Sensors”
Instructions: Access to the back of the game will be required.
Remove the 4 screws from the rear cover using the #2 square bit included in the hardware kit. (Part # A5DBSQ020)
Remove the back panel to access the score optos.
Normally, there should be only 1 green LED on. (The second LED should only go on if on object is in front of it. This means the opto has power and will score once the ball goes through the hole.
If the opto has both green LED’s on, then it thinks a ball is passing through and will score automatically. First - clean the emitter and detectors on the tip of the opto sensor board with a Q-tip.
If both LED lights are still on, then the sensor will need to be adjusted. Refer to “How to Adjust Opto Sensors”
If an opto sensor needs to be replaced: Remove the 1 Phillips screw and remove the opto sensor.
To install: Install the Phillips screw through the new opto and install into the wood. Then re-connect the cable.
Important - Make sure that the cable is plugged in so that the white plastic knobs are positioned down and away from the wood playfield.
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HOW TO ADJUST OPTO SENSORS
The opto sensors should normally have only 1 green LED on.
When a ball passes the sensor, the 2nd green LED will also come on for a split second.
If an opto has both green LED’s on at the same time, it will score automatically because it thinks a ball is going through the hole. There is an adjustment dial on the opto sensor that can be adjusted with a small screwdriver.
To adjust sensor: Gently turn dial with a small screwdriver clockwise until both green LED’s are on.
Then turn counterclockwise until the 2nd LED goes out and there is only 1 LED light on.
To test : Place finger in the hole in front of the optos and ensure that both green LED’s come on.
Warning: Bright lights can interfere with these opto sensors and give false signals. Do not use a bright light when adjusting the opto sensors.
If game has software version 2.2 or higher, the correct “Debounce” setting for electric optos switches is 20. Refer to “Debounce” Section for details.
11
DEBOUNCE
Debounce is a setting in the menu of the Skee-Ball game.
It sets the length of time (in milliseconds) that the main board needs to see a voltage signal from a sensor to actually count a score.
Background: If the debounce is set too quick, then the main board may interpret background electri- cal “noise” as a score signal, and score points when no ball is thrown. If the debounce is set too slow, then a second ball being thrown through the same score hole will not score. The main board will “see” that second score signal as part of the first signal.
To access the debounce menu: Press and hold the “Start” button on the lane cover for 10 seconds.
The screen will show the software version.
Press the volume button to cycle through the debounce options: 10, 20, 30, 40, 50, & 60
The correct setting for electric optos switches is 20.
The correct setting for mechanical switches is 60.
12
HOW TO OPEN ELECTRONIC AREA
The electronic circuit boards, speaker, power supply, and display board are located in the top rear of the game. Instructions to open electronic area: Access to the top of the game will be required. Remove the 4 screws from the top cover using the #2 square bit included in the hardware kit. (Part # A5DBSQ020)
Remove the top cover to access the electronic area.
HOW TO REPLACE DISPLAY
The display board is sandwiched between the front plexi and the housing inside the electronic area.
Instructions to replace display: Access to the top of the game will be required.
Open the Electronic Area using the instructions above.
Unplug the 2 connectors to the Display Board.
Remove 6 of the screws from the top of the front plexi using the #2 square bit included in the hardware kit. (Part # A5DBSQ020)
Carefully bend back the top of the plexi and remove the display.
Slide in the new display board. Part # AACB25505 Connect the 2 cables from inside the electronic area.
13
HOW TO REPLACE MAIN BOARD
The main board is located in the top rear of the game.
Instructions to open electronic area: Unplug the game from the wall.
Remove the 4 screws from the top cover using the #2 square bit included in the hardware kit. (Part # A5DBSQ020)
Remove the top cover to access the electronic area.
Place the new board next to the old board and swap cables one at a time from the old board to the new board.
These phone cables must go into the correct locations, or the game will score incorrectly.
Adjust Menu Option: The debounce must be set to match your version of score sensors. If the scoring switches in your game has mechanical switches with paddles, the de- bounce must be set to 60. If the scoring switches in your game has electronic opto boards, the debounce must be set to 20.
To access the debounce menu: Press and hold the “Start” button on the lane cover for 10 sec- onds.
The screen will show the software version.
Press the volume button to cycle through the de- bounce options: 10, 20, 30, 40, 50, & 60
The correct setting for electric optos switches is 20.
The correct setting for mechanical switches is 60. This menu will exit automatically after 7 seconds.
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HOW TO REPLACE ALLEY MATTING
Introduction: To replace the alley matting, both side covers will need to be removed, the alley section separat- ed from the head section, brackets removed, and the old glued-on alley matting pulled off. The new alley matting will have an adhesive backing that will adhere to the lane nicely.
Tools Needed: # 1 square bit
New Alley Matting (76 5/8”)
# 2 square bit Phillips Screwdriver
Remove the left and right side lane covers by ‘r emoving the 14 screws from both sides along the length of both side covers using the #1 square bit in- cluded in the hardware kit.
(Part # A5DBSQ010)
Set the lane covers aside for later installation.
Separate the alley section from the head section by removing the 2 screws on each side using a Phillips screwdriver. The alley section can now be carefully pulled away from the head section. There are cables now showing, but they should be long enough to be left plugged in when the alley section is a few inches away from the head section.
Remove the rear metal matting cover by removing the 4 bolts using a Phillips screwdriver. Set the bolts and bracket aside for later installation.
Remove the front metal matting cover by removing the 4 bolts using a Phillips screwdriver. Set the bolts and bracket aside for later installation.
Peel the old matting off starting at the front of the alley. The matting has a self adhesive. A heat gun may help remove the old matting.
15
HOW TO REPLACE ALLEY MATTING
Dry fit the new matting onto the ramp. Leave the paper backing on the matting, and place on the ramp. Line up the front holes in the matting with the holes in the wood.
Roll over the far end of the ramp and check the length. Trim to correct length if it is overlapping the rear edge at all.
It is very important not to pinch the lane matting on the ball hop.
It is better to have it 1/8” short on the ball hop end.
Install the new matting (which already has a sticky backing) starting at the rear of the ramp. Peel the paper backing from the end of the matting and lay it on the rear ramp curved ball hop. It is very important not to allow any overlap off the back edge of the ramp. In fact - Leave a small amount of black plastic showing on the rear edge of the ramp as the matting is pressed down.
Press firmly on the matting on the curved surface of the ball hop - ensure it is secure on the black plastic surface.
Push the new matting down along the length of the ramp starting at the rear of the ramp, down around the ball hop. Press so it is securely attached. Placing weight on the matting may help with the adhesion.
Place the rear metal matting cover over the top edge of the mat- ting and push the bracket straight down to force the matting over the final curve of the ball hop. Make sure the matting is not longer than the rear of the ramp.
Keep pressure on the metal bracket and insert the bolts that were removed earlier.
Finish pushing the matting down the ramp to the front of the ramp – lining up the pre-drilled holes to the front metal cover holes. En- sure the pre-drilled holes in the front of the ramp are lined up to the front metal cover holes. If the holes are not completely visible, use a drill to enlarge the holes.
Re-install the front metal matting cover.
Re-install the left and right side lane covers. Use the larger screws (A5SCPH050) included in the package to ensure a secure attachment.
Please call Skee-Ball with any further questions at (920) 822-1946
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WIRING DIAGRAM (TOP OF GAME)
AACB25505 Display Assy
Blinking Blue LED
Not Used
Solid Red LED
5 VDC Power to Display
A5SW18000 On/Off Rocker Switch on the top of game
AACE25503
5 VDC Out
A5CBL5900 USB Communication Cable
110 VAC In
AACE25509 Power In Cord From Wall
Green LED quickly blinks
Not Used
AAMB25501 Main Board Assy
AAPS25500 VDC Power In
AACE25504 Speaker Jumper
AACE8811 - C Speaker 3.5 - 4 Ohms
17
LIGHTS AND PUSHBUTTON WIRING
AACE25502 Light for Playfield
AACE25506 Main Cable in Head
AAMB25501 Main Board Assy
AACE25507 Main Cable in Ramp
AACE25507 Main Cable in Ramp
AACE25500 Lights Under Alley
AACE25501 Light for Ball Area
18
ELECTRONIC OPTO SCORE SWITCH WIR-
Opto Switches (Part # AASE25501) Yellow wire is Ground Black Wire is Power (5VDC) Red Wire is Signal Signal is normally 5 Volts DC, and drops to 0 Volts DC when blocked and both LED lights on.
AAMB25501 Main Board Assy
AACE22250
AACE22250
Playfield Target Optos
100 Point Hole
100 Point Hole
Note: Electronic opto switches were used on newer games manufactured after Sept. 2022
AACE22250
50 Point Hole
40 Point Hole
AACE22250
30 Point Hole
AACE22251
20 Point Hole
AACE22251
AACE22252 Gutter Ball Cable
AACE22251
10 Point Hole
All upper playfield optos are Part # A5SE25501
AACE25505 Gutter Ball Jumper
Part # AASW25500 Gutter Ball Score Switch
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PARTS GUIDE
A5DE25508 Front Window
AADE25510 - C/I/S Back Head Carpet
W5TM5800 Black T Molding
AAPF25500 - C/I/S Playfield Assembly
A5ME25501 Cork Mat Clamp
AADE25502 Top Left Cover
AADE25503 Top Right Cover
A5ME25500 Carpet Clamp
AAPT25002 Corner w/Decal
AACA25501 - C/I/S Ball Return Carpet
AADE25509 - CP/IP/SP Ramp Carpet
AAPB25501 Single Pushbutton AAPB25500 4 Pushbutton Assembly
AACA25506 - C/I/S Bounce Pad
A5DE25006 Decal, SB Badge
AADE25500 Front Left Cover
AADE25501 Front Right Cover
A5BA25502 Ball
20
HEAD PART NUMBERS
31
Item # Qty. Part #
Description Left Head Side
Item # Qty. Part #
Description
1
1
WACA25519
2 3 4 5 6 7 8 9
Front Bottom Board
WACA25524
22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40
1
Right Head Side
2
WACA25520
Display Mount Brace
WACA25545
1
Playfield Assembly C/I/S
1
AAPF25500
Electronic Hub Top
WACA25539
1
Ball Catch Panel
1
WACA25522
Speaker
AACE8811A
1
Head Top
1
WACA25525
WACA25551
Gutter Ball Ramp Right Side
1
Upper back Door
2
WACA25526
WACA25552
Ball Ramp Guide
1
Playfield Back Door
WACA25527
A5DE25508
Front Window Plexi
1 2 1 1 2 1 1 1 1 1 2 1 1
2
Back Door Brace
WACA25528
WACA25554
Window Rail
1
Back Board C/I/S
A5CA25502
10 11 12 13 14 16 17 18 19 20 21
WACA25566
Right Side Head Art
1
Front Brace Ball Return
WACA25529
WACA25567
Left Side Head Art
1
Gutter Ball Ramp Left Side
WACA25540
WACA25559
Upper Cabinet Support
2
Ball Ramp Guide
WACA25542
WACA25555
Electronic Box Back
2
Gutter Ball Ramp Brace
WACA25541
A5CA25505
Playfield Foam Pad
1
Display Mount
WACA25546
WACA25556
Head Leg Brace
2
Playfield Rail
WACA25535
WACA17094
On - Off Switch Plate
1
Head Base Left Side
WACA25536
A5SW18000
On - Off Switch
1
Head Base Right Side
WACA25537
WACA25560
Bottom Back Door Rail
1
Head Base Top
WACA25538
WACA25561
Bottom Back Door
2
Lower Cabinet Support
WACA25523
WACA25564
Cable Cover
21
RAMP PART NUMBERS
Item # Qty.
Part #
Description
Item # Qty.
Part #
Description
1
2
WACA25500 Ramp Outer Left Side
Corner Plastic Cap w/Decal
AAPT25002
1 2 3 4 5 6 7 8 9
19 20 21 22 23 24 25 26 27 29 30 31 32 33 34 35 36 37
1
2
WACA25502 Ramp Inner Left Side
Position Lock Plate
WACA25516
1
1
WACA25504 Ramp Anchor Plate
Front Left Cover, Bent
AADE25500
1
1
WACA25501 Ramp Outer Right Side
Front Right Cover, Bent
AADE25501
1
1
WACA25503 Ramp Inner Right Side
Top Left Rail Cover, Bent
AADE25502
1
1
WACA25505 Left Connector Plate
Top Right Rail Cover, Bent
AADE25503
1
1
Ball Return Keeper
WACA25562 Right Connector Plate
WACA25517
1
1
WACA25506 Ramp Plate
Ball Return
WACA25572
1
1
Ball Hop
Front Carpet Clamp
A5PT25003
A5ME25500
1
1
WACA25507 Ball Hop Support Plate
WACA25553
Ramp Light Mount
10 11 12 13 14 15 16 17 18
1
WACA25508 Mid Ramp Support
1 1
WACA25568
Right Side Ramp Accent
1
WACA25509 Front Ramp Support
WACA25569
Left Side Ramp Accent
1
1
WACA25510 Front Foot Anchor
WACA25557
Front Ball Return Support
1
1
WACA25511 Front Foot Panel
A5ME25501
Cork Matting Clamp
1
1
WACA25512 Ball Trough Plate
AAPB25500
4 Button Assembly
2
1
WACA25513 Ball Hop Center Support
WACA25563 Ball Exit Trim
2
1
WACA25514 Ball Hop Support
WACA25570
Kick Plate Edge Trim
4
1
WACA25515 Ramp Spacer Plate
WACA25571
Ball Exit Trap
22
PLAYFIELD PARTS
Item # Qty.
Part #
Description
1
WACA25521
Hole Pattern Board
1 2 3 4 5 6 7 9
1
AATA25500 - 50
50 Score Ring Assy
1
AATA25500 - 40
40 Score Ring Assy
1
AATA25500 - 30
30 Score Ring Assy
1
AATA25500 - 20
20 Score Ring Assy
2
AATA25500 - 100 100 Score Ring Assy
1
AATA25500 - 10
10 Score Ring Assy
2
WACA25565
Black Plastic Bumpers
7
A5SE25500
Playfield Switch
10 11 12
1 AASW25500
Gutter Switch
12
2
A5BA25501
Sand Bag
Not Pictured
Qty.
Part #
Description
2
A5DE25512
100 Decal
1
A5DE25517
50 Decal
1
A5DE25516
40 Decal
1
A5DE25515
30 Decal
1
A5DE25514
20 Decal
1
A5DE25513
10 Decal
1
Double Sided Tape for all Switches
AATA0001
11
REPAIR/MAINTENANCE LOG
If you need to make repairs or order replacement parts it is a good idea to keep a log. Below is a chart you can use to track repairs and maintenance.
DATE
PARTS ORDERED
NOTES
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TECHNICAL SUPPORT / WARRANTY INFO
Skee-Ball warrants to the original purchaser that the game will be free of defects in workmanship and materials for a period of 6 months from the date of purchase. An additional 6 months can be obtained by registering the game online. Skee-Ball will, without charge, replace the defective component upon notification to the parts/service department. Warranty replacement parts will be shipped via ground service, along with a Return Material Authorization (RMA) number for the return of defective parts. Defective parts must be shipped back to Skee-Ball unless otherwise instructed. This warranty does not apply in the event of any misuse or abuse to the product, or as a result of any unauthorized repairs or alterations. The warranty does not apply if the serial number decal is altered, defaced, or removed from it's original position. Should your game need a part, determine the serial number from the decal on the back of the game cabinet or the inside cover of this manual and call 920.822.1496 or email to: service@skeeball.com Call the Parts & Service Dept at (920) 822-1496 to order parts. Please be ready with the following information Name , Address , Phone # Credit Card Number, Expiration Date, Cardholder Name, Security Code on back Parts are warranted for 30 days from the date of purchase. Electronics / Circuit Boards: If you have Circuit Board issues with your Skee-Ball product, new boards can be pur- chased. Technical Support: “You” are the best tool for troubleshooting! Your abilities to understand the game and your skills to repair the game are invaluable to us! If you need help, you know you can call us. It’s not easy to diagnose a game remotely by phone, but our technicians do a great job. They’ll need your help to perform some troubleshooting steps and convey to them exactly what’s happening with your game. Skee-Ball does not provide on-site service. Returns & Credits: Sometimes the issue isn’t what it seemed to be. If you purchase a circuit board and now need to return that board, just give us a call to get Return Authorization. You will be credited for the cost of the board and charged only the bench fee for our processing and retesting that board. Excellent customer service is very important to Skee-Ball! We know that keeping your game in great operating condition is important to you. When you need us, we are here to help. You can call us for free technical assistance, and you can count on us to have parts on-hand to support your game. If you do need us, it's important that you know what to expect.
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WARRANTY
All Skee-Ball® alleys are warranted to be free from manufacturing and workmanship de- fects for as long as the original owner owns the product up to six months from the origi- nal date of delivery. If during this six-month period, a normal wear and tear item is found to be defective or breaks, we will offer replacement parts at no cost. Service or labor to install any replacement parts is not included in this manufacturer’s warranty, though we will do our best to provide guidance and instruction over the phone to either the owner of the product or any individual selected by the owner of the product to complete the re- pair or replacement. The warranty is void if the product has been modified or repaired or if it has been dam- aged as a result of accident, abuse, misuse, loss of parts, neglect, improper installation, weather, acts of God, any action or omission which constitutes a deviation from operat- ing instructions, or any other causes not arising out of defects in workmanship or materi- als. Skee-Ball® shall not be responsible for any incidental or consequential damages. Skee-Ball® will assume no liability whatsoever for costs associated with labor or travel time to replace defective parts. All defective warranty covered components will be re- placed with new or factory refurbished components equal to OEM specifications. Skee- Ball® will cover domestic UPS ground, or comparable shipping costs during the warranty period. International or expedited shipments are available for an additional charge. For product or service-related inquiries, please consult the dealer, distributor, or channel from which you made the original product purchase. Skee-Ball® dealers are independent, privately owned and operated. In their judgment, they may sell parts and/or accessories other than those manufactured by Skee-Ball®. We cannot be responsible for the quality, suitability, or safety of any non- Skee-Ball® part or modification (including labor) that is performed by such a distributor. All warranty claims must be sent to the Skee-Ball® Service Center and received on or be- fore the last day of the Limited Warranty Period. This warranty gives you specific legal rights and you may also have other rights that vary from one state providence, or coun- try to another. To extend your warranty and additional six months beyond the included manufacturer’s warranty, please fill out our online registration form here. Registration of your new prod- uct must be completed within 14-days upon receipt of your purchase, to unlock and vali- date the extended six-month warranty. All Skee-Ball® repairs and parts purchases are warranted to be free from manufacturing and workmanship defects for as long as the original owner owns the product up to 30- days from the original date of purchase.
Skee-Ball® is a Bay Tek Entertainment, Inc. brand.
WARNING: This product can expose you to chemicals including wood dust, which is known to the State of California to cause cancer. For more information go to: p65warn- ings.ca.gov
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