INDEX
Welcome Note by General Manager
Legendary Hospitality
Bold and Visionary Leadership
OUR HERITAGE - An Asian Hospitality Icon
PEOPLE AND CULTURE - Culture of Thoughtful Service
MILESTONES - Our Achievements
COMMUNITY AND SOCIAL IMPACT - Changing Lives through our CSR initiatives
HOTELS AND RESORTS - Owner, Developer, Operator Mindset
Golden Circle – Recognizing Your Loyalty
Shangri-La Hotels and Resorts
Kerry Hotels
JEN by Shangri-La
Traders
SHANGRI-LA HOTEL COLOMBO – Leaders
SHANGRI-LA HOTEL COLOMBO - Hotel Facts
Vision, Mission & Values
Grooming Standards
2
Shangri-La Academy 2020
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