Vector Annual Report 2019

Our stakeholders have told us about the matters they consider to be material to our business Customers ‒‒ Safe, reliable, resilient and affordable energy networks ‒‒ Real-time updates about outages ‒‒ Choice and control over their energy needs Employees ‒‒ Safe and rewarding workplace that gives them opportunities to grow and develop ‒‒ Stable and sustainable returns ‒‒ Confidence in Vector’s long term strategy Central government ‒‒ Safe, reliable, resilient and affordable energy networks ‒‒ Aligned approach to achieving policy objectives ‒‒ Enabling urban growth, energy affordability, safety and equality ‒‒ Enabling the transition to a low carbon economy ‒‒ Ability to sufficiently support themselves, their families and communities Shareholders

Local government ‒‒ Safe, reliable, resilient and affordable energy networks ‒‒ Informed about issues and opportunities ‒‒ Open partnerships and opportunities for joint infrastructure projects Regulators ‒‒ Delivering a safe, high-quality network for customers at a fair price Suppliers ‒‒ Opportunities to collaborate, innovate and cooperate ‒‒ Fair and constructive engagement Iwi ‒‒ Deeper understanding of Māori culture and values ‒‒ Opportunity to work together on matters of mutual interest Community ‒‒ Choice and control over their energy needs ‒‒ Safety ‒‒ Access to the benefits of an evolving intelligent energy system

Energy industry ‒‒ Fair and competitive energy system that enables positive outcomes for consumers and the environment Media ‒‒ Informed commentary on issues impacting the energy industry ‒‒ Useful and timely outage updates for their audiences

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