View the full collection at fisherweisman.com.
SALES REPRESENTATIVE TRAINING MANUAL
WWW.FISHERWEISMAN.COM
FISHER WEISMAN
The hallmark of Fisher Weisman, as described in the New York Times Sunday Magazine, is “ drop dead, big city chic .” Andrew Fisher and Jeffry Weisman blend unbridled imagination and a unique artistic sensibility with a highly restrained design approach and attention to detail. The interiors and furnishings they conceive are individual, enduring, and memorable.
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After buying and renovating an 18th century home in San Miguel, Fisher and Weisman were inspired to create a line of handcrafted furniture, lighting and accessories working with the extraordinary artisans they discovered in the process. Originally named Casa Acanto after their home in San Miguel, the Fisher Weisman Collection is offered in fine showrooms across the United States and Mexico.
ASPEN | ATLANTA | BOZEMAN | CHICAGO | DALLAS DENVER | HOUSTON | LOS ANGELES | MIAMI NEW YORK | SALT LAKE CITY | SAN FRANCISCO SCOTTSDALE | SEATTLE | WASHINGTON D.C. MEXICO CITY | SAN MIGUEL DE ALLENDE
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FPO INSERT VIDEO - Sales & Customer Service
FISHER WEISMAN
All prices are wholesale net to the qualified trade Sales Tax is the responsibility of the purchaser Showrooms are responsible for collecting client resale certificates All items are quoted F.O.B. Laredo dock Freight and crating not included Prices 50% Deposit to place orders Balance due received required to release orders for shipping Rush orders require full payment up front Terms Measurements indicate the overall width, depth and height to the nearest inch. Due to the handmade nature of the FWC product, measurements may slightly vary Dimensions See the FWC Quick Fact Sheet for current lead times Lighting & Gilded Cage Tables: 12 - 14 Weeks Bronze Tables: 12 - 14 Weeks Lead times are based on receipt of deposit and full specifications Custom item production times are quoted per order Lead Times
CUSTOMER SERVICE
SALES
Contact Katie Cady for all questions about orders and quotes kcady@fisherweisman.com
For Samples and brochures, please contact our sample office
samples@fisherweisman.com
We usually answer all inquiries within 24 hours. Please don’t be shy about calling us if the request is time sensitive.
(415) 567-6633
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RUSH ORDERS
QUALITY CONTROL
FWC always attempts to accommodate rush or specific delivery deadline requests Email Katie with all order specs and delivery deadline, FWC will reply promptly with a written quote confirming the rush order details We ask for payment in full on rush orders There is a 5% upcharge to the net price for all rush orders
We have tight quality control procedures for all orders Katie closely supervises production and views all orders through photos or face time Master/control samples are maintained on all finishes Our production coordinator, Cintia Lule, inspects each item to assure high quality, correct dimensions, correct finish, proper electrification/ UL, correct hardware, proper packaging We photograph all items thoroughly to document all aspects
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All FWC items are packed in closed crates on wood pallets Chandeliers include additional support framework to suspend fixture Side mark specified on showroom purchase order will be noted on the outside of the carton PACKING
SHIPPING
FWC uses Fed Ex freight to ship orders: • Approximately 7-10 Day delivery time within the continental U.S. for most orders
• We include the showroom expeditor on the FedEx tracking update to provide automatic updates (see the BOL below) • Orders are palletized; FWC strongly recommends shipment to a professional receiving warehouse or commercial facility equipped to receive LTL shipments Our Quick Fact sheet includes pricing for shipping of all standard products to receiving warehouses in the US White Glove delivery is available in most areas, to be quoted per order All orders are fully insured for replacement value FWC does not offer a Will Call option
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CHANDELIER NOTES
All items in the FWC line can be customized within material tolerances We welcome custom orders of any kind The combined experience of our staff is a resource at your service E-mail or call to get the process started WE SPECIALIZE IN CUSTOM ORDERS
We pair all our fixture finishes with certain hardware finishes: see the Lighting Finish page on our website for pairings •We are happy to mix and match the finish pairings if the client so desires A ring set of lighting finishes will be sent to the showroom We pair all our fixture finishes with certain hardware finishes: see the Lighting Finish page on our website for pairings •We are happy to mix and match the finish pairings if the client so desires A ring set of lighting finishes will be sent to the showroom
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CUSTOM FINISHES/ STRIKE OFFS
CUSTOM STRIKE OFF #1
A Recent Example:
A showroom client wanted a combination of Argento and Midas Gold FWC produced four strike off variations to give a wide enough range so that only one round was necessary
CUSTOM STRIKE OFF #2
STANDARD SILVER
FPO INSERT VIDEO - Customization Process
CUSTOM STRIKE OFF #3
CUSTOM STRIKE OFF #4
STANDARD ARGENTO
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CUSTOM FINISHES / STRIKE OFFS
Another Recent Example:
A showroom client provided guide sample for a custom finish
$215 net charge Lead time depends on type of finish and receipt of guide sample(s) FWC will send a form for signed approval
FWC – produced three strike off variations to allow for difference in material surface and to save time in getting the order into work
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CUSTOM SIZE / CONFIGURATION
FWC produces custom drawings for client signed approval before entering a custom order into production
Custom Drawing Policies
• No additional charge for custom drawings • 2 Week lead time from receipt of order deposit and all specs • The product order with deposit should be received in the showroom before a custom drawing order is placed
Custom Midas Classic Chandelier • Standard Size 36”D x 36”H • Custom Size: 38”D x 40”H Example 1:
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CUSTOM SIZE / CONFIGURATION
Example 2:
Custom Rope Chandelier
• Standard Size 36”D x 47”H • Custom Size: 36”D x 30”H”
Example 3: Custom Acanthus “Kitchen Counter Table” to accept C.O. Marble top – and made in sections to be assembled on site due to small elevator
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CUSTOM SIZE / CONFIGURATION
Custom Midas Single Tier Powder Room fixture Example 4:
Midas Oval Chandelier Example 5:
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CUSTOM SIZE / CONFIGURATION
Midas Rectangular Chandelier Example 6:
Example 7: Acanthus Bench
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CUSTOM SIZE / CONFIGURATION
Example 8:
Custom Two Tier Rope Chandelier
Example 9: Midas Four Tier Grand Chandelier
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STANDARD VARIATIONS
Midas Plank Chandelier | Gesso Finish
Midas Classic Chandelier | Gesso Finish
Midas Classic Chandelier | Gesso Finish
Gilded Cage Dining Table Bases | Gilded Cage Seat with cushion in COM
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STANDARD VARIATIONS
Rope Chandelier | Black Rope
Gilded Cage with Two-Tone finish: Midas Gold Frame, Gesso Drops
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STANDARD VARIATIONS
Gilded Cage Large Round Chandelier | Antique Gold Finish
Gilded Cage Large Round Chandelier | Antique Gold Finish
Midas Grand Tier Chandelier | Argento Finish
Gilded Cage Pendant | Antique Gold Finish
Gilded Cage Pendant | Gesso Finish
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STANDARD VARIATIONS
Acanthus Minor Desk, Leather Top
Acanthus Major Desk, Leather Top
Acanthus Major Desk, Tzalam Negra Wood Top
Acanthus Minor Desk, Tzalam Wood Top
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STANDARD VARIATIONS
Scroll Game Table, Parota Wood Top
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