THE CURE FOR LAME STAFF MEETINGS Behind Every Thriving Pharmacy Is a Damn Good Meeting
• President: The moderator, timekeeper, and agenda boss • Secretary: The note-taking ninja and task tracker • Treasurer: The number-cruncher reporting KPIs • Parking Lot Attendant: Keeper of brilliant off-topic ideas for future discussion
With slim margins, heavy workloads, and big-box competition around every corner, you can’t afford to waste time on aimless, uninspired staff meetings. But here’s the kicker: You can’t afford to skip them, either. Team meetings are where the magic happens. They’re your chance to rally the crew, crush confusion, solve small problems before they become big ones, and reinforce your mission on a regular basis. We get it. Most staff meetings are soul-sucking time-wasters. They drag on, go off the rails, and leave everyone wondering why they bothered showing up. But it doesn’t have to be that way. In fact, when done right, team meetings can become one of the most potent weapons in a pharmacy’s arsenal. The key? A badass structure that brings clarity, energy, and purpose every single time. REFRAME THE MEETING Staff meetings shouldn’t be a box to check. They’re a strategic tool for rallying the troops, solving problems, and reinforcing the culture. Done well, they spark momentum, uncover hidden issues, and drive better service. Done really well, they actually become something the team looks forward to. Yes, seriously. RULES OF ENGAGEMENT A great meeting doesn’t happen by accident. Set the tone with clear ground rules that keep everyone focused and safe to speak up:
When everyone has a role, everyone has a reason to show up fully.
THE 5-PART STRUCTURE THAT KEEPS THINGS SNAPPY AND SMART Use this no-fail meeting flow: 1. Old Business: Check off what’s been handled. 2. New Business: Discuss updates, announcements, and plans. 3. KPIs: Hit two or three key metrics that matter. 4. Open Floor: Encourage bold feedback and fresh ideas. 5. Shoutouts: Recognize wins and fuel morale. And don’t forget, you need to close strong. Always end a team meeting by recapping the next steps, setting deadlines, and sending out the receipts (aka meeting notes). Boom. Done. Whether it’s a daily huddle, weekly sync, monthly deep dive, or quarterly strategy session, this structure flexes to fit. MAKE IT EASY. MAKE IT COUNT. Use shared documents, Slack threads, or voice-to-text tools to keep meetings organized and seamless. Less chaos equals more clarity. Use whatever tools you have to make these meetings as efficient and productive as possible. Remember, team meetings don’t have to suck. They can be sharp, energizing, and wildly productive. All it takes is a format that fuels focus, a team that shares the power, and a leader willing to raise the bar. Time to upgrade the meeting game and own it. It’s easy to implement and powerful when done consistently.
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Be present.
Stay respectful.
Lean into curiosity.
Prioritize psychological safety.
The result? More voices, better ideas, and fewer passive-aggressive hallway rants. ROTATE ROLES AND SHARE THE POWER Forget the same-old “manager talks, team listens” setup. Rotate roles to create ownership and leadership in every seat:
Need help fine-tuning your badass team meeting agenda? We’re here for you. Reach out and let’s turn your next meeting into something your team will actually thank you for.
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