NOVEMBER: SLTO Guest Experience : Performance Monitor Review

November Snapshot

16.20%

REVIEWS 229

83.80% 85.3% YTD

Positive

Negative

Google

Booking.com

Hotels.com TY Survey Expedia

Total of 50 online reviews compared to compset avg of 26

+4 reviews compared to previous month

-2% positive reviews compared to previous month

17.8% of reviews derived from Google

2

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